Principal Solutions Engineer, LinkedIn Talent & Learning Solutions in Sydney, Australia

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

At LinkedIn, our approach to flexible work is centered on trust and optimised for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

LinkedIn Learning aims to close the skills gap and provide economic opportunity for every member of the global workforce through our ever growing library of content coupled with the rich data and insights that LinkedIn’s economic graph offers. The Principal Solutions Engineer will be a key member of the Go-to-Market team. They will be the driver of our technical pre-sales strategy, working alongside the existing account teams. Understanding how the LinkedIn Platform is built, structured, secured and how to integrate solutions into the tool will be integral to this role.

Responsibilities

• Drive LinkedIn Learning and Talent Insights sales and adoption by partnering with Account Directors, Account Executives and Customer Success

• Help convert pipeline opportunities by providing pre-sales support, product and integration expertise

• Conduct in-depth discovery and qualification to align with customers

• Demonstrate value from the Talent and Learning Solutions platform

• Prepare software demonstrations to showcase specific product capabilities and integrations

• Lead and assess technically-oriented customer conversations

• Partner with post-sales Onboarding and Technical Consultants to ensure an effective launch

• Partner with cross-functional teams (Product, PMM, Engineering) to ensure that customer and field feedback is addressed and competitive insights are surfaced

• Keep up to date with market trends in the Learning and Development industry, competitive insights and industry regulatory/compliance requirements

Basic Qualifications

• 2+ years’ experience in a pre-sales role

• 6+ years’ experience in a customer facing role

Preferred Qualifications

• Bachelors degree or equivalent experience in business or related field

• Ability to overcome technical challenges and security objections with customers

• Strong interpersonal and communication skills as well as attention to detail

• Understanding of Learning Experience Platforms or a background in Learning and Development

• Experience with hand-off to Implementation/Onboarding team for technical products

• Ability to effectively lead and manage relationships with regional stakeholders internally

• Familiarity with solution architecture, data field mapping and SFTP configuration

• Proven track record of success in a Solutions Engineering role

• Ability to assess business opportunities and read prospective buyers

• Experience driving pre-sales and sales, developing strategies and growing a business

• Excellent organisation, project management and time management skills

• Ability to effectively present to customers and audiences

• Ability to influence product and engineering

Suggested Skills

• Collaboration

• Communication

• Problem solving

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