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Foundever® is looking for a senior-level Microsoft and UNIX Principal Architect with Linux and/or AIX experience to join our Global Systems and Data Technology Team. The selected candidate will be responsible for providing subject matter expertise as it relates to Microsoft Server infrastructure and Linux-based hypervisors and automation technologies as it relates to engineering and support functions.
This individual requires a service-oriented mentality with a high sense of ownership of the problems and requests assigned and focus on managing and resolving issues in alignment with the SLAs. The individual must be able to establish and maintain communication with technology customers to keep them updated with the status of their requests. This individual will research and architect new solutions, build new infrastructure, and initiate and perform changes in production systems and proactively escalate any issues that cannot be resolved within the established timeframes.
This position is an exciting opportunity for expanding one’s knowledge and to work with the latest technology. We are looking for a candidate with a positive attitude, initiative, a willingness to learn, and good documentation skills.
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
The base pay range for this position in Canada is $90,000.00 to $103,000.00 CAD per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience.
Offers of employment are conditional and require that you complete and pass a criminal background check that reviews all criminal activity in every area of residence for the last seven years.
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
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