Porter in Melbourne, Australia

About Hilton Melbourne Little Queen Street

Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and meeting & event spaces.

About the role

As a Porter, you will be the welcoming face of the hotel. You will be responsible for performing valet parking duties, transferring and storing luggage and providing information and advice to guest with your extensive knowledge of Melbourne and local attractions. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Engage with our guests to create lasting memories
• Retrieve and manage guest luggage
• Valet park guest cars and maintain accurate records of vehicles in the hotel’s care
• Arrange and assist guests with taxis
• Support other hotel departments when required

What are we looking for?

• You will be outgoing, enthusiastic & welcoming!
• Have excellent personal presentation
• Ability to lift heavy objects
• Commitment to respond to guest requests and deliver high levels of service
• Australian Driver’s License (dual Manual & Automatic required)

What will it be like to work for Hilton?

At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. Over the past four years we have held our top spot as the #1 hospitality company in Australia as listed by the Great Places to Work institute and in 2024 Hilton ranked #2 across all industries. You can also look forward to receiving:

• Worldwide travel discounts at unbelievable rates for you and your friends and family!
• Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few
• A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing

Job: Guest Services, Operations, and Front Office

Title: Porter

Location: null

Requisition ID: HOT0BB9P

EOE/AA/Disabled/Veterans