Pay and Timekeeping Experience Officer in SA, Australia

About the role

An intersection between employee experience and systems knowledge, our Pay & Timekeeping Experience Officer is the first point of contact and support for our frontline People Leaders.

This support ranges from small scale day-to-day timekeeping queries to large scale changes/business processes. The role liaises with our Payroll and HR Assist Services Team along with HR Business Partners as they triage pay-related issues in our Supply Division (the division responsible for growing, making bottling our wine!).

Due to the intersection of this role, there is a dual reporting line to the Global HRIS Lead and a Supply HRBP.

• Build relationships with our Operational Leaders through guiding, teaching and supporting them through time & attendance and payroll issues.

• Work close with our Systems and HRIS team to embed new processes and ways of working to deliver today and build for tomorrow.

• Manage the employee experience through liaising with HRBP’s, HR Assist and our Payroll team as you work through queries/issues.

• Provide reporting insights on timekeeping and local pay-related processes to help build targeted action plans related to ANZ payroll effectiveness and People Leader Capability.

About you

We’d love to find someone who has excellent Time & Attendance systems knowledge with an employee experience focus. This role will be largely dependent on communication with various internal stakeholders, so we need you to love building relationships and understand how to communicate at different levels.

• Experience with UKG Kronos Workforce Dimensions is preferred; however, any exposure to payroll and Time & Attendance Systems across ANZ is welcome.

• Attention to detail and accuracy through case management as well as when delivering key business data and analytics.

• Ability to juggle multiple stakeholders needs and organise workflow whilst maintaining a positive employee experience throughout.

• Proficiency in MS Office Suites Programming (Word, PowerPoint & Excel).

What’s in it for you

• You’ll make a big impact to our frontline team members and have the opportunity to educate and uplift the skill of our people leaders

• AFR Boss Best Places to Work Top 10 Manufacturing and Consumer 2023

• Access to the world’s most admired wines through our employee product allowance!

• Flexible/hybrid environment to empower you to be your best

• Global opportunities across Australia & New Zealand, the US, Asia, UK/Europe

• Opportunity to build a career across multiple functions (we’re really good at doing this!)

• Structured development programs to support your health, wellbeing and career

• “TWEforME Day” – an additional day of leave each year, for you to do you

• Meeting-free Monday mornings (we all love this!)

What’s it like to work here?

We bring our whole selves, we’re courageous and we deliver together – that’s our DNA. We’re a passionate bunch who enjoy working together, like to have fun and keep things down-to-earth. We’re brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We’re definitely “glass half full” people and see challenges as opportunities and move with pace to achieve our goals.

If you’re ready to help us be the world’s most admired premium wine company, please apply now!

It takes all varietals!

Just like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin or on the basis of disability. If you require any assistance to be included in our process, please contact recruitment@tweglobal.com, quoting the job title and reference number.

How to apply

We move quickly at TWE and continually review applications, so if you don’t want to miss out, apply today.

Please note that cover letters are not required (we really mean this!) All applicants will receive an email to invite them to complete online assessments that will cover three areas: personality profile, cultural fit and a cognitive assessment. The assessments should take around 30 minutes in total and you will be able to download a report at the end of it. We will then be in touch ASAP to update you on how your application is progressing. We ask you to try to complete the assessments ASAP – ideally within 24 to 48 hours.

Note that we prefer to deal with you directly; we haven’t briefed a recruitment agency on this role and won’t be accepting CVs through any recruitment agency, so please apply directly.