Patient Services Low Tech Coordinator
LloydsPharmacy
About The RoleJob Title: Call Centre Patient Care CoordinatorAre you passionate about making a positive impact on patients’ lives while excelling in a dynamic call centre environment?We’re looking for 7 dedicated individuals to join our team as Call Centre Patient Care Coordinators.About the role:In this role, you’ll handle both inbound and outbound calls, as well as email enquiries, to ensure patients receive exceptional support and service. If you thrive in a fast-paced setting and have a knack for providing outstanding customer experiences, we want to hear from you!Key Responsibilities:
Why LloydsPharmacy Clinical Homecare?We have a lot to offer to not only the 100,000 patients we support, but also to our valued employees. LloydsPharmacy Clinical Homecare has a wide range of exciting opportunities for passionate professionals across nursing, patient services, compounding, pharmacy and warehousing. These roles come with fantastic benefits including:
About YouAbout you:
If you’re ready to embark on a rewarding journey in a call centre environment, where every interaction counts, apply now to join our team as a Call Centre Patient Care Coordinator. Let’s work together to deliver exceptional outcomes for our patients while meeting quality standards and expectations.About UsAt LloydsPharmacy Clinical Homecare, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing teamThe assessment centre date for this vacancy is 10th July 2024.
Harlow, Essex
Fri, 21 Jun 2024 02:32:19 GMT
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