Partnerships Operations Coordinator at Colorado State University – CSU

Part-Time Partnerships Operations Coordinator

Job Locations US

Job ID

2024-2455

Category

Enterprise Partnerships

Type

Regular Part-Time

Overview

JOB SUMMARY

The Part-Time Partnerships Operations Coordinator is a highly organized and detail-oriented individual who will partner with our dynamic Strategic Engagement team. This role involves providing operational and project management assistance to ensure the smooth execution of partnership initiatives. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving. This position is 100% remote.

OUR MISSION & VALUES

Colorado State University Global is committed to advancing student academic and professional success in a global society, by providing access to dynamic education characterized by excellence, innovative delivery technologies, industry relevance, and strong stakeholder engagement. We continue to thrive and drive our mission forward because we are:

Growth-Minded: We continually learn, seek opportunities for growth, and believe we can do better with effort and persistence.

Dedicated: We provide exceptional service and support to our stakeholders to drive the mission of the university.

Tenacious: We are accountable for getting the job done right, acting thoughtfully and taking responsibility for our commitments and actions, and we thrive on achieving results.

Agile: We are flexible in our thinking, focus on solutions, innovative problem-solving, and overcoming obstacles.

Engaged: We collaborate, communicate, and motivate one another to achieve excellence.

Champions of Integrity: We act ethically, honestly, and respectfully to be trustworthy and reliable towards all stakeholders.

Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES

Administrative, Documentation, & Operational Support

• Organize partner documents and input items into Juro: Document Partner information, MOU expiration dates, associated discounts, and renewal dates
• Review and update the Top 100 partners list: Include MOU dates and renewal dates for comprehensive tracking, POC email
• Assist with marketing tickets, including information from partner agreements, for the purpose of developing information sheets and websites for the onboarding of new vendors
• Audit partnership invoices and agreements on TalentLMS for accuracy and completeness
• Collaborate with cross-functional teams to implement and streamline operational processes related to partnerships
• Maintain accurate records of partnership agreements, contracts, and other relevant documentation in CRM, shared files, and KO
• When provided with new partner information related to business accounts, including, but not limited to, new discount information, communications, and contact information, update the partner account in SF accordingly.
• Assist in the development and optimization of workflows to enhance partnership efficiency

Project Coordination

• Work closely with the Enterprise team to support the planning, execution, and monitoring of partnership projects (e.g., custom curriculum, etc.)
• With support from Strategic Engagement leadership, assist with the administrative components for the creation and launch of a webinar series for partners (e.g., setting up webinar links, etc.)

Data Management and Reporting

• Update CRM (Salesforce) as requested
• Generate and analyze reports on partnership performance, identifying key metrics and trends
• Provide regular updates to stakeholders on project status, highlighting achievements and areas for improvement

Communication and Relationship Management

• Serve as a secondary point of contact between the organization and partners, fostering positive relationships
• Communicate project requirements, expectations, and updates to internal and external stakeholders
• Address and resolve operational issues or concerns raised by partners, placing tickets as needed

Other

• Support Talent LMS license issuance and invoicing where needed
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES

None

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Reading Comprehension
• Written & Oral Communication
• Active Listening
• Establishing and Maintaining Interpersonal Relationships
• Critical Thinking
• Problem-solving
• Deductive Reasoning
• Inductive Reasoning
• Judgment and Decision Making
• Data Analysis and Reporting
• System Analysis

Qualifications

QUALIFICATIONS: EDUCATION & EXPERIENCE

• Bachelor’s degree in Business, Economics, Project Management, or a related field.
• Proven experience in operations support and project coordination.

Additional Information

TRAVEL REQUIREMENTS

None.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to stand, walk, use hands to touch, handle or feel, and talk or hear.
The employee is occasionally required to sit, reach with hands and arms.
Ability to spend long durations of the workday in front of a computer monitor.
Specific vision abilities required by this job include close vision and ability to adjust focus.
The employee must occasionally lift and/or move up to 15 pounds.

Salary: $21/hour

ADDITIONAL INFORMATION

Colorado State University System is an equal opportunity/affirmative action employer and complies with all Federal and Colorado State laws, regulations, and executive orders regarding affirmative action requirements. In order to assist Colorado State University System in meeting its affirmative action responsibilities, ethnic minorities, women, and other protected class members are encouraged to apply and to also identify themselves.