Part-time Remote Dutch Customer Service Representative

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Part-time Remote Dutch Customer Service Representative

Are you looking for a part-time job that you can do entirely from your home in Spain, offering the ultimate work-life balance? Start working as a remote customer service representative for a prestigious Dutch government project!

What will you be doing?

A new toll road has opened in the Netherlands between Rozenburg and Vlaardingen. Road users will have many questions about this new toll road, which you will answer both by phone and email. These questions will be about:

Toll registration and payments.
Handling any complaints.
Keeping all administration related to the systems up to date.
Providing feedback on the new toll road based on traveler experiences.

After a one-week full-time paid training, you can start working part-time or full-time with a minimum of 16 hours a week. The number of hours you work will be divided into shifts from Monday to Friday between 8:00 and 20:00 and on Saturday between 10:00 and 18:00.

Which company will you be working for?

Conduent is a global company providing services in digital transactions, process optimization, and customer relations. We have recently partnered with RDW in the Netherlands to manage the toll system for the new A24 highway between Rozenburg and Vlaardingen, and we are looking for enthusiastic, customer-oriented individuals to join our team.

What do we offer?

If you start as a Remote Customer Service Representative for the RDW, we offer:

A gross salary of €1,900 per month based on 40 hours per week;
100% remote work from day one;
Comprehensive paid training;
Opportunities for growth and development;
A “Member get Member” bonus of €450 if you refer someone;
A home office allowance of €1,58 per day on top of your salary;
Access to private health insurance benefits with option to include family;
Equipment provided by Conduent.

What do we ask for?

If you start as a Remote Customer Service Representative for the RDW, we ask for:

Good communication skills and fluent command of the Dutch language, both spoken and written;
Good computer and system skills;
Customer focus and attention to detail;
If you also speak good English and/or German, that’s a plus.

Conduent is strongly committed to support employing people with disabilities and being in possession of a certificate of disability will be highly valued when applying for this role. Necessary accommodations will be provided for the successful candidates. Please see our policy below or discuss your needs with the recruiter when contacted.

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