Operation Manager in Coffs Harbour, Australia

About Johnson Control:

Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next-generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities.

About this role:

Due to continued growth within the region we are looking for an experienced Fire Operations Manager to join our team. We are open for the role to be based in Gold Coast, Coffs Harbour or Newcastle. You will provide leadership to a team of Technicians, overseeing the day to day activities and customer relationship management.

What you will do:

• Hands on role, leading the field team to achieve operational KPIs

• Drive operational excellence

• Customer account management and business development.

• Support Service Team Manager with Asset management.

• Support Account Manager with monthly reporting and L&M forecasting.

• Approves time sheets, purchase orders, change orders and credits.

• Complies work programs and review for accuracy, adequacy and feasibility.

• Manages sub-contractors

• Prepare quotes and review/approve technician quotes.

• People development – training and development of Technicians

  What are we looking for:

• Degree or equivalent from a Technical / Trade School with relevant industry fire trade license and five (5) years related experience or equivalent combination of education and experience.

• People management experience

• Proven management skills in achieving results, including financial, goal setting, planning and review

• Demonstrates strong technical subject matter expertise to foster credibility, loyalty, trust and commitment.

• Customer orientation

• Sound commercial and business acumen

• Excellent negotiating skills with the objective of achieving WIN/WIN outcomes

• Excellent initiative, and interpersonal communications skills both in writing and verbally

If you interested in this role, please click the apply button! If you would like to know further information about the role, please reach out to Priscilla at [email protected]

JCI’s Diversity & Inclusion

Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. ​​​​​​ Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.