Omni/Front-end Participant Testing at Voya Financial

Title: Omni/Front-end Participant Testing

Location: United States -Remote

Full time

job requisition id: JR0029696

Job Description:

Together we fight for everyone’s opportunity for a better financial future.

We will do this together – with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with – and those we acquire throughout our lives – are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Get to Know the Opportunity:

Please Note: Work location for this role is FLEXIBLE! This position allows 100% remote work from home

The Quality Assurance Analyst will ensure the necessary resources are kept in place in order to handle documenting Test Plans and building test scenarios for testing, executing those test cases in the testing environment, as well as live date validation of all Front End components (PWeb, IVR, Confirms, Statements, etc…)

The Contributions You’ll Make:

• Makes independent, creative contributions to testing IT business solutions for fulfillment of user requirements and deployment readiness, employing quality standards and controls throughout the change life cycle.
• Responsible for developing, implementing, maintaining, and enhancing test plans, test scripts, and test methodologies that ensure comprehensive testing of all assigned software systems to ensure compliance with system and risk/compliance specifications.
• Requires strong interpersonal and technical skills to work effectively and efficiently with technical staff, Business Systems Analysts, and other members of the Implementation Project Teams.
• Manages software defect tracking and resolution utilizing Quality Center requirement management tools
• Must maintain a high degree of error free programs, procedures, systems, and documentation on all projects assigned

Minimum Knowledge & Experience:

• 3-5 year’s experience in Web based testing or front end participant facing testing
• Communications with Project Manager & IT leaders.
• Omni experience, 7.4 preferred
• Able to multi-task and possess the ability to reprioritize tasks as necessary.

Preferred Knowledge & Experience:

• Bachelor’s degree or equivalent experience

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Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$48,180 – $80,320 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time – 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

Misuse of Voya’s name in fraud schemes