Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is To ensure quality care to help our clients live their best life we encourage you to apply today!
Responsibilities
Will be proficient in the use of the Company monitoring system in order to provide oversight and supervision to consumers/clients in remote locations. Will monitor individuals to ensure their health, safety, and personal needs are being met. Will monitor for hazards and provide assistance via verbal prompting or dispatching of on-call or emergency services as needed
Ensure health, safety, and personal needs are being met for up to 32 residential rehabilitation sites
Provide direction (prompts) to consumers/clients as required by protocols or in response to potentially dangerous situations
Accurate documentation of all consumers/client activities in accordance with Bureau of Quality Improvement Systems (Indiana) standards or standards of the state in which the site is located
Maintain training standards set forth by Bureau of Quality Improvement Systems (Indiana) and other states being served
Report system malfunctions
Inform supervisor of all reportable incidents, and potential problems, within a timely manner as described by Bureau of Developmental Disabilities Services regulations (Indiana) and specific regulations of other states
Must be able to sit for the shift you are scheduled
May stand and stretch at your monitor but must not leave your computer monitor
Qualifications
Be a minimum of 18 years of age
Be a high school graduate or equivalent and demonstrate the ability to read and write adequately, using proper grammar, sentences, spelling, and punctuation, to complete required forms and reports
Have at least two years experience working with developmentally disabled adults and/or children or seniors. (Unless, otherwise decided by the Program Manager)
Must possess interpersonal and communication skills necessary to work productively with consumers/clients, families, residential staff, and coworkers
Must be able to demonstrate computer literacy
Ability to multitask, set priorities, and follow-up on responsibilities
Must be able to type at least 30 words per minute
Must be able to see in color
About our Line of Business
Rest AssuredTelecare & Remote Support offers home monitoring services and solutions specifically designed to help seniors and individuals with intellectual or developmental disabilities to remain safely in their homes while gaining more independence. Rest Assured blends wireless monitoring and two-way video chat with caregivers who are specially trained on each individual’s unique care needs to provide quality, personalized care. Remote caregiving includes medications management, seizure and fall detection, daily living activities, and events requiring an emergency response. For more information about Rest Assured, please visit www.restassuredsystem.com. Follow us on LinkedIn.