NIRFCA M&E Supervisor

Job title:

NIRFCA M&E Supervisor

Company

Mitie

Job description

M&E Supervisor – Northern Ireland Reserve Forces & Cadets Association (NIRFCA)Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there is no limit to what you can achieve if you work for us.Job OverviewMitie are recruiting for a Mechanical and/or Electrical biased Supervisor to join our team based at Thiepval Barracks delivering on our Northern Ireland Reserve Forces & Cadet Association (NIRFCA) contract. This includes the management, organisation, and prioritisation of work schedules to ensure contracted deliverables and key performance indicators are consistently achieved.Hours of work will be 40 hours per week, Monday to Friday.Main DutiesMonitor Supply Chain work team to ensure suitably qualified and experienced operatives are directed to relevant tasks and ensure that all operatives have appropriate equipment and skills to perform relevant tasksMonitor Supply Chain service delivery, quality and safe working to ensure all performance KPI’s indicators are consistently achievedTo accurately record and maintain all information necessary to provide accurate reporting.Resolving client, operational and commercial queries relating to contracted delivery.To monitor, action and escalate incidents as appropriate to achieve agreed service levels and to keep customers informed of status and progress of resolution.Requesting and updating quotations for corrective works, issuing purchase orders for materials and subcontract orders.Administration of remedial work order submissions onto the client system and work flowing through to relevant departments.Be aware of commercial requirements on contract and limit of scope.Updating and responding to audits.To develop and maintain a good understanding of the core MAXIMO application, the facilities management services provided to customers, and all relevant process and proceduresAdministration of immediate business critical remedial work order submissions and ownership through to completion.To take action to keep up to date with changes to the contract and apply to the system.To handle and actively resolve any customer issues according to the Customer Complaint process.Be aware of the business continuity plan for the part of the business you work in.Attend contracted Client and progress meetings as and when required by Contract ManagerAttend training and other meetings as required and to make specific training needs known to line management.Ensure, as far as reasonably practical, that all our supply chain contractors working within NIRFCA sites observe the requirements of JSP 375, work closely with the Mobile Authorised Persons team to ensure compliance.Understand operational priorities of the Head of Establishment (HoE), develop and maintain close working and effective relationships with HRFCA management teams and end users to pro-actively support site activities and provide professional and technical advice as required.Support the Helpdesk in responding to requests for professional and technical advice.What we are looking for

• Ability to solve problems and make decisions
• Proactive performance management
• Planning, directing and controlling activities
• Able to influence and negotiate effective delivery within the remit of the (HRFC) Mitie contract
• Excellent administration skills
• Highly organised with good attention to detail
• Able to work on own initiative and manage own workload
• Relevant experience in a similar role
• Competent in using Microsoft Office suite especially Excel
• Excellent communication and interpersonal skills
• Well organised and prepared to be flexible in their approach
• Familiar with different types of building engineering systems
• Specific experience in a particular FM and planned service.
• Experience in the management of internal multi skilled service delivery teams
• A Knowledge of Legionella and/or Asbestos management Plans

Training and QualificationsNVQ level qualification in Electrical/Mechanical Engineering or a related disciplineManagement level qualification in H&S and Environment (e.g. SMSTS)Our market-leading offering provides you with benefits that suit your lifestyle.We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.Join our Mitie Team.Together our diversity makes us stronger.Looking to move roles but not leaving the Mitie family?Why not share your experience with others about life at Mitie?Loading…Close mapLocationFDIS – Lisburn – Thiepval Army BarracksFDIS, Thiepval Army Barracks, Lisburn, County Antrim, Northern Ireland, BT28 1AA

Expected salary

Location

Lisburn

Job date

Fri, 05 Apr 2024 23:21:26 GMT

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