Park Inn by Radisson
Job title:
Night Porter
Company
Park Inn by Radisson
Job description
At Park Inn by Radisson, Shannon , we stand out together as one team and make memorable moments for our guests.We currently have an open position for a Night Porter. The Night Porter plays a crucial role in maintaining the security and smooth operation of the establishment during night time hours. This position involves a combination of customer service, security and administrative tasks.Main Responsibilities:Security and Safety:
- Monitor and control access to the premises.
- Conduct regular patrols to ensure the safety of guests and the property.
- Respond to and report any security incidents or suspicious activities.
- Ensure that emergency procedures are followed in case of fire, theft, or other emergencies.
- Perform fire walks.
Customer Service:
- Greet and assist guests arriving or departing during late-night hours.
- Handle check-ins and check-outs for late-night arrivals and early departures.
- Provide information and assistance to guests regarding hotel amenities, services, and local attractions.
- Address guest enquiries and concerns promptly and professionally.
Administrative Tasks:
- Perform night audit duties, including balancing accounts and preparing financial reports.
- Handle late-night check-ins and check-outs, ensuring accuracy in billing and reservation details.
- Complete any outstanding tasks from the day shift, such as room inspections or paperwork.
- Maintain accurate records of guest interactions and incidents.
Housekeeping Support:
- Co-ordinate with housekeeping to address any guest requests for additional amenities or services.
- Perform light cleaning duties in public areas as needed.
- Ensure that public areas are tidy and presentable.
- Prepare function rooms for the following day.
Qualifications:
- Previous experience in a customer service or hospitality role is preferred but not essential.
- Strong communication and interpersonal skills.
- Ability to handle emergency situations calmly and efficiently.
- Basic computer skills.
- Knowledge of hotel procedures and services.
- Be available to work 5 nights over 7 days of the week.
Benefits of working for Park Inn by Radisson, Shannon Airport:
- Competitive salary
- Excellent training
- Free car parking
- Free meals on duty
- Discounts across the Windward Hotel Group including accommodation, spa, golf & food.
- Employee of the month incentive
- Employee of the year incentive
- Staff appreciation week
- Career opportunities through continuous training and development
About Windward Management.Park Inn by Radisson, Shannon is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their ownersJoin Us Today as a Night Porter!
Expected salary
Location
Co Clare
Job date
Thu, 17 Oct 2024 22:03:32 GMT
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