Diamond Coast Hotel
Job title:
Night Porter
Company
Diamond Coast Hotel
Job description
The Diamond Coast are looking for a Night Porter to join their team.The successful candidate will be responsible for providing a safe secure environment for customers, staff and visitors at all times.About The Diamond CoastLocated in Enniscrone, The Diamond Coast Hotel commands a prime location overlooking the breathtaking Enniscrone championship golf course, dune lands and stunning five kilometres of golden beaches, perfect for water sports, swimming and long walks. The luxury accommodation at the Diamond Coast Hotel comprises of 99 well appointed, spacious and tastefully decorated guest rooms. Many guest rooms enjoy views over Enniscrone Golf Course and the stunning dunes.The Coral Restaurant at the Diamond Coast Hotel offers a warm welcome, excellent cuisine, great wines, relaxing surroundings and friendly hotel staff to attend to your every need. Additional facilities include a crystal adorned banqueting suite perfect for your wedding day, seating up to 400 guests, meeting rooms and Stir Bistro.Perks and Benefits of working at The Diamond Coast
- Very competitive salary
- PRSA pension scheme
- Career progression opportunities across the Windward group
- Employee Assistance Programme
- Digital Wellness Programme
- Complimentary, high quality meals on duty including breakfast, lunch & dinner
- Complimentary barista-style coffee
- Discounted room & dining rates in Windward properties for you as well as friends and family
- Refer-a-friend scheme
- Training and development opportunities dedicated to your development
- Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days
- Cycle-to-work scheme
Duties and Responsibilities:
- To provide a safe and secure environment for customers, staff and visitors is maintained at all times.
- To ensure that all machinery is operated in line with trained instructions and is maintained in a clean working condition.
- To ensure that chemicals are handled and stored in line with regulations.
- To ensure that all corridors, fire exits, staircases and cupboards are kept clear of obstruction.
- To carry out security checks of entire hotel building on a regular basis and to collect room service breakfast cards en route.
- To turn off unnecessary lighting, fans and heating throughout the building and to be aware of energy conservation.
- To create and maintain an effective working relationship with colleagues and managers
- To receive orders, prepare and service light refreshments to guests rooms and the lobby as required.
- To carry out wake-up calls.
- To assist in the restaurant/bar/lounge when required.
- Dealing with telephone and guest enquiries.
- To represent the company in a professional and helpful way.
- To liaise with all departments to ensure all requests are adhered to.
- To create and maintain an effective working relationship with colleagues and managers.
- To ensure that surfaces, furnishings, fixtures and fittings are cleaned to Hotel standard.
- To dispose of waste and rubbish appropriately.
- To replenish customer supplies and accessories as required.
- To secure meeting rooms from unauthorized access.
- Report for duty clean and tidy, wearing the correct uniform to Company standard ensuring your name badge is worn at all times whilst on duty.
- To assist in providing food and beverage service to the meeting rooms if requested..
- To ensure a high standard of personal hygiene.
- Maintain cleaning programme in operation.
- Secure and record lost and found property, following the correct procedure.
- Note and report maintenance needed to your supervisor or manager.
- Secure keys; be fully aware of the key security policy.
- When dealing with cash, you must always carry out the correct cash handling procedures, as set out by the hotel.
- Ensure daily Sign In/ Sign Out sheets including breaks are completed on a daily basis.
- To carry out the hotels customer relation policy.
- Ensure full knowledge with all hotel facilities, including opening and closing times and promote these facilities at every opportunity.
- Ensure that eating and drinking is confined to the staff canteen only.
- To participate in all training programmes scheduled for you..
- Be fully familiar with all Personnel policies and procedures as set out in the Company Staff Handbook and to abide by these at all times.
- To maintain departmental standards at all times.
- To attend and support hotel and departmental meetings as requested.
- To be fully familiar with the complaints procedure and that complaints are dealt with in a courteous and sympathetic fashion and reported to the Duty Manager if necessary.
- To work towards achieving high hotel inspection results from AA, RAC, Excellence in Tourism and any other such bodies.
- It is agreed that flexibility of employees is fundamental to the Hotel’s ongoing progress. It is agreed that flexibility within each job category/functional area will be required by the Company and that there is full inter-changeability between all jobs in so far as is reasonably practicable.
About Windward ManagementThe Diamond Coast Hotel is managed by Windward Management.Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,200 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners
Expected salary
Location
Enniscrone, Co Sligo
Job date
Mon, 15 Jul 2024 22:33:46 GMT
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