Night Manager in Melbourne, Australia

Additional Information Full-time basis

Job Number 25054016

Job Category Rooms & Guest Services Operations

Location AC Hotel Melbourne Southbank, 201 Normanby Road, Southbank, Melbourne, Victoria, Australia, 3006VIEW ON MAP (https://www.google.com/maps?q=AC%20Hotel%20Melbourne%20Southbank%2C%20201%20Normanby%20Road%2C%20Southbank%2C%20Melbourne%2C%20Victoria%2C%20Australia%2C%203006)

Schedule Full Time

Located Remotely? N

Position Type Management

At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Through overthinking every element of the guest’s stay, AC provides everything you need and nothing you don’t. Be a part of our global tribe and work with like-minded people. To those cultural innovators, join us as a Night Manager today. Use your inner creativity and love for art, design, and culture to engage and inspire guests.

AC Hotel by Marriott Melbourne Southbank is a 205-room, 4-star hotel located on the city fringe of Southbank, a short walk away from the Melbourne Convention Exhibition Centre. Our hotel is a design-led hotel for the guest who is intentional in everything they do. Through overthinking every element of your stay, AC provides everything you need and nothing you don’t.

Serving as the overnight Manager on Duty, you will oversee all property operations during the overnight shift, ensuring that the highest levels of hospitality and service are provided during the overnight shift.

Responsibilities include (but are not limited to):

• Manage day-to-day operations and ensure the quality and standards of the hotel are met

• Assist guests arriving and departing the hotel through the check in and departure process

• Understand the impact of the department’s operations on the overall property financial goals and objectives and manage to achieve or exceed goals

• Complete end-of-day reporting, checklists and activities

About You:

• Experience working in a 4 or 5-star hotel using OPERA property management system or similar

• Relevant experience in a similar managerial OR supervisory role

• Excellent multi-tasking and conflict resolution skills

• First Aid & CPR Certified

• You will hold a Victorian Driver’s License

• Current unrestricted working rights in Australia – as this is a full-time position it requires availability to work 38 hours per week

Our Benefits:

• Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends

• Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month

• Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group

• Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program

• Opportunity to receive Employee Referral Incentives and get paid for working with your friend

• Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

AC Hotel is part of Marriott International’s Select Stays portfolio, which has committed to putting people first for 90+ years. Apply now!

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At AC Hotels, we believe attention to detail is the greatest form of generosity we can offer. Whether it’s the artful pour of a drink or the sleek, edited environment, AC Hotels and our family members believe that if we have time to make it, we have time to make it beautiful. Our guests recognize and appreciate the precise design of AC Hotels and the detail-oriented nature of our family members. If you are looking for true hospitality, AC Hotels offers the perfect environment. Family members express a global mindset and passion for detail. They present a natural curiosity to learn and try new things. Whether staying current with trends in art, technology, or design, family members are eager to share with guests and others.

Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.