Encore Estate Management
Job title:
Night Concierge (10 Hour shifts)- London (NW8)
Company
Encore Estate Management
Job description
Join Our Team as a Concierge in London!Are you passionate about delivering outstanding customer service? Do you enjoy making a difference in people’s day-to-day lives? We’re looking for a proactive, customer-focused Concierge to join our dynamic team in the heart of London.If you’re committed to maintaining high standards and resolving issues efficiently, this role is perfect for you.
- Location: NW8 7LB – London – Please ensure you live no more than a 45 minute commute from the site.
- Annual Salary: £25,000
- Hours/Working Pattern: 9pm-7am 4 on 4 off
What You’ll Be Doing:
- Welcome and Assist: Greet residents and visitors warmly, making them feel at home. Handle queries and assist with maintenance requests.
- Problem-Solving: Address issues promptly, from maintenance to emergencies, and escalate concerns to the building manager as needed.
- Security: Conduct regular site walk-arounds, check IDs, and monitor CCTV to maintain building safety.
- Parcel Management: Handle and record deliveries for residents ensuring a smooth communication and pick up.
- Maintain Presentation: Keep the concierge area and lobby looking presentable.
- Safety Checks: Looking out for H&S hazards on site patrol, Assist with fire alarm, emergency lighting, and smoke vent testing.
- Local Knowledge: Offer advice and recommendations about the local area to enhance residents’ experience.
What You’ll Bring:
- Experience as a concierge is a plus, but a strong customer service or security background is equally valued.
- Excellent communication skills – both written and verbal.
- Health & safety qualifications are advantageous but not essential.
- A positive, can-do attitude, attention to detail, and the ability to handle responsibilities with care.
Perks of Joining Us:
- 20 Days Annual Leave (Pro Rata) + Bank Holidays + Your Birthday Off.
- Cycle to Work Scheme
- MediCash
- SmartHealth – Online health services for you and your immediate family.
- Eye Care Vouchers to support your well-being.
- Perkbox Rewards to enjoy exclusive offers.
- Company Social Events
- Pension Plan
Expected salary
£25000 per year
Location
London
Job date
Fri, 18 Apr 2025 07:05:06 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.net) you saw this job posting.