Microsoft Licensing Consultant in Melbourne, Australia

Why SoftwareOne?

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The role

Location: Melbourne or Sydney What Makes This Opportunity Unique

If you are determined to achieve outstanding results, join a team that values ambition, collaboration, and proven expertise.

Job Responsibilities

• Provide expert mentorship on Microsoft purchasing motions

• Prepare Microsoft Agreements and Enrolments, ensuring flawless accuracy in pricing, volumetrics, and commercial terms

• Act as a subject matter expert regarding Microsoft Licensing and Product Use Rights, ensuring solutions fit customer needs

• Follow the Microsoft T-36 framework throughout the customer’s agreement lifecycle, including Quarterly Business Reviews, True-up, anniversary processes, and road mapping

• Uncover and develop opportunities within our customer base that align with our GTM strategy

• Collaborate closely with Account Managers, Solution Specialists, and other cross-functional departments

• Attend internal/external customer calls and co-present with the sales team as a subject matter expert

• Develop and maintain active customer account plans to improve opportunities and increase gross profit attainment

• Provide assistance in resolving issues and addressing partner concerns in collaboration with customers, Microsoft, and internal teams.

• Support enablement for customers on Microsoft products, licensing changes, and beneficial services

• Assist with customer setup and onboarding with SoftwareOne and Microsoft

  Functional Skills

  Sales Operations Management-Skilled

• Provide mentorship and commercial recommendations to add new value for customers, strictly following the T-36 framework for high adoption and retention

  Commercial Awareness-Advanced

• Provide customers with a beneficial perspective on industry trends and their own business, understanding SoftwareOne’s selling framework

  Process & System Management-Skilled

• Apply standard methodologies, bringing to bear repeatable and scalable processes and systems throughout the customer lifecycle.

  Financial Forecasting-Skilled

• Analyze build of materials against incentive levers to accurately forecast and improve incentive returns

  Customer Intelligence-Advanced

• Apply data to gain a better understanding of customers and cultivate stronger relationships, drawing valuable insights to inform organizational strategies.

  Value-based Selling-Skilled

• Tailor solutions and sales messages to meet customer needs confidently and credibly

  Foundational Skills

  Building Relationships-Advanced

• Establish relationships characterized by high acceptance, cooperation, and mutual respect

  Collaborating-Advanced

• Work together to achieve common goals by sharing ideas and thinking productively and efficiently

  Problem Solving-Skilled

• Identify the crux of issues and build workable solutions, making reasoned decisions based on analysis

  Data Savvy-Skilled

• Use business-related data to generate solutions, employing statistical or spreadsheeting skills

  Analytical Reasoning-Skilled

• Use logic and mathematics to break down information and propose solutions

  Improves Results-Skilled

• Improve results by placing a strong emphasis on quality and efficiency, embodying the notion that “how” we do something is as important as “what” we achieve.

  Customer Excellence-Advanced

• Consistently exceed expectations by excelling in your field, showing empathy, and demonstrating respect

  Impact Driven-Skilled

• Achieve outstanding results with speed, passion, and expertise

  Communicate with Impact-Advanced

• Work collaboratively and influence others to gain support and drive best results

  Adaptability-Advanced

• Stay relevant by emphasizing your approach, skills, and behaviors, being flexible and accountable in your role

  Big Picture Focused-Skilled

• Understand how your role advances SoftwareOne’s goals, anticipating opportunities and embracing challenges

  Transformation Agility-Skilled

• Apply a growth mindset supported by continuous learning and innovation

What we need to see from you

• Full-time work rights in Australia

• Location: Melbourne or Sydney (Ability to commute to our local office twice a week)

• Minimum 2 years+ enterprise experience with Microsoft volume licensing programs

• Preferred to have the M365 and or Azure fundamentals certification

Job Function

Software & Cloud