Medical Receptionist / Administrator

Job title:

Medical Receptionist / Administrator

Company

NHS

Job description

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. The successful candidate must have experience working in a busy environment at a fast pace and must have excellent organisation and communication skills to help prioritise workload and ensure smooth running of day-to-day tasks within General Practice.To promote the practice to ensure a consistent growth in list size.Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.To provide point of contact for patients and act as a focal point of communication between patients, Doctors and other members of the Primary Health Care Team.It is expected that you will conduct yourself with tact, sympathy, and efficiency and remain pleasant at all times.Particular attention is drawn to the confidential nature of this post. All patients diagnosis and treatments must be held in the STRICTEST CONFIDENCE at all times.Main duties of the jobJob descriptionWe are looking for an experienced receptionist to join our friendly team at Hackness Road Surgery.As a member of frontline staff you will be the first point of contact for our service users and visitors. You will need to be non-judgmental with excellent communication and listening skills. You must be able to deal objectively and professionally in a calm and approachable manner when liaising with patients, staff, healthcare professionals and outside agencies. Prioritising a busy workload, being a good team player and possessing the ability to deal with a wide range of clerical and administration duties in a busy environment is also required. Knowledge of the SystmOne clinical system would be an advantage; full training and support would be offered to the successful applicant.About usAs one of the largest providers of GP services in the country, we are proud to have over 40 practices all rated as Outstanding or Good and we are committed to continually improving the quality of patient services whilst meeting SSP Healths contractual obligations.Date posted29 October 2024Pay schemeOtherSalaryDepending on experienceContractPermanentWorking patternFull-timeReference numberA5035-24-0034Job locationsHackness Road Surgery19 Hackness RoadScarboroughNorth YorkshireYO12 5SDJob descriptionJob responsibilitiesJob descriptionWe are looking for an experienced receptionist to join our friendly team at Eastfield Medical Centre.FULL TIME POST (37.5 hours)As a member of frontline staff you will be the first point of contact for our service users and visitors. You will need to be non-judgmental with excellent communication and listening skills. You must be able to deal objectively and professionally in a calm and approachable manner when liaising with patients, staff, healthcare professionals and outside agencies. Prioritising a busy workload, being a good team player and possessing the ability to deal with a wide range of clerical and administration duties in a busy environment is also required. Knowledge of the EMIS web system would be an advantage; full training and support would be offered to the successful applicant. Job descriptionJob responsibilitiesJob descriptionWe are looking for an experienced receptionist to join our friendly team at Eastfield Medical Centre.FULL TIME POST (37.5 hours)As a member of frontline staff you will be the first point of contact for our service users and visitors. You will need to be non-judgmental with excellent communication and listening skills. You must be able to deal objectively and professionally in a calm and approachable manner when liaising with patients, staff, healthcare professionals and outside agencies. Prioritising a busy workload, being a good team player and possessing the ability to deal with a wide range of clerical and administration duties in a busy environment is also required. Knowledge of the EMIS web system would be an advantage; full training and support would be offered to the successful applicant.Person SpecificationExperienceEssential

• Previous experience of working in a public reception environment. Experience of GP clinical computer system, telephone switchboard operation. Experience of Microsoft Office software.

Desirable

• Customer Service Skills, experience of dealing with the public.
• Experience of working in General Practice

QualificationsEssential

• A good standard of education

Desirable

• Computer qualification

AdditionalEssential

• An understanding, acceptance and adherence to the need for strict confidentiality.
• Flexibility in working hours.
• Able to adapt to change.
• Willingness to learn.

Person SpecificationExperienceEssential

• Previous experience of working in a public reception environment. Experience of GP clinical computer system, telephone switchboard operation. Experience of Microsoft Office software.

Desirable

• Customer Service Skills, experience of dealing with the public.
• Experience of working in General Practice

QualificationsEssential

• A good standard of education

Desirable

• Computer qualification

AdditionalEssential

• An understanding, acceptance and adherence to the need for strict confidentiality.
• Flexibility in working hours.
• Able to adapt to change.
• Willingness to learn.

Expected salary

Location

Scarborough, North Yorkshire

Job date

Fri, 01 Nov 2024 08:14:28 GMT

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