Manager Communications in MADISON, Wisconsin

JOB REQUIREMENTS: JOB SUMMARY This position is responsible for
developing and managing relationships and communications with consumer
media and place information/stories about Charter in news mediums. This
role identifies and takes action to positively promote Charter’s
products and service to improve consumer perception of Charter. Works
closely with operations and all functional areas as well as the
corporate communications team to maximize media attention for Charter.
MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all
efforts to simplify and enhance the customer experience. Research and
write announcements, articles and other materials geared to customers
and our communities at large. Manage strategic communications projects
that help build and maintain Charter’s positive reputation among key
audiences and secure creative external recognition including promoting
Charter, Charter Business and Charter Media for example, as a top
employer, highlighting civic and charitable efforts, community
commitments, and leadership. Build and establish strong working
relationships with key local news media contacts. Inject a
“story-telling perspective” into Charter’s communications strategy,
particularly through finding and crafting stories that personalize and
promote Charter’s personality and positive traits through our
employees. Manage field leadership communications, including writing in
key executives’ “voice,” securing appropriate outside speaking
opportunities and interview opportunities; counseling them on subjects
relevant to Charter. Assist as needed in formulating local and regional
marketing communications, crisis communications, issues management, and
other communications functions. Research communication possibilities for
diverse media (e.g. print publications, websites, online and social
media, etc.). Produce multiple materials and manage numerous projects
simultaneously under deadline pressure. Be familiar with and help
develop Charter positions, policies and messages. Interact with
employees in all business disciplines and at all levels in the company.
Promote all Charter brands and businesses, new services, initiatives,
improvements and general information across multiple platforms – print,
TV, online. Perform other duties as requested by Supervisor. REQUIRED
QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to read,
write, speak and understand English Ability to use personal computer and
software applications (i.e., Microsoft Word, Excel and PowerPoint)
In-depth writing and media relations skills required Ability to analyze
and interpret data Ability to attend to detail Ability to communicate
with all levels of management and company personnel Ability to
prioritize and handle multiple projects and tasks Ability to maintain
confidentiality Ability to prioritize and organize effectively Knowledge
of television,… For full info follow application link. EOE, including
disability/vets ***** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/AD75700937E2406B