Manager – Client Services (Pensions & Risk)

Job title:

Manager – Client Services (Pensions & Risk)

Company

Irish Life

Job description

• Full Time Permanent position
• Hybrid role based in our City Centre offices

What we offerWe have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.Further details on our benefits package can be accessed hereRole OverviewIs to work with the sales team to identify high potential customers or partners. They are required to identify propositional and service requirements from current and potential partners or customers and to communication those requirements clearly to internal stakeholders ensuring the implemented solution reflects the requirements.Team BackgroundWhat you will help us to achieve

• Pro-actively manage a portfolio of our largest Pension and benefit clients, developing relationships at multiple levels within client organisations, and bringing ideas and insights.
• Provide consulting support in relation to the introduction of AE and future developments in the market.
• Build relationships with senior executives in our client companies (e.g. HR Directors, CFO) to develop an understanding of their benefits goals and drivers of success.
• Take responsibility for driving the overall Irish Life relationship with key employers, ensuring that they are familiar with the breadth of solutions available.
• Take a leading role in IL strategy initiatives, including development of consultancy approach and materials across Irish Life Group services.
• Represent all Irish Life benefit offerings – reporting on performance, outlining future developments and implementing supports which will be of benefit to the clients.
• Manage Irish Life’s relationships with professional trustee companies.
• Be recognised as a “go to person” by their clients, and a trusted advisor who will get problems resolved and help identify solutions.

More specific responsibilities will include

• In depth market/regulatory/legislative knowledge as it relates to the larger corporate employee benefits market.
• Detailed understanding of employee benefits operational delivery gained through work experience and academic qualifications.
• An understanding of Irish Life’s role in the corporate benefits market, and how we work with key consultants, brokers and corporate trustees operating in the market.
• An appreciation of how larger corporates think about people strategy as a component of overall strategy, and the role that employee benefits can play within this.
• Understanding the role that Irish Life and the wider Irish Life group can play in providing appropriate benefit solutions.

What you will need to be successful in the role

• QFA, MIIPM or equivalent
• At least 5 years’ experience in relevant industry
• Deep knowledge of Financial Services – including investment markets and development
• Extensive employee benefits industry experience, with strong technical knowledge and an ability to communicate and influence effectively at many levels of our client organisations.
• Knowledge and experience of managing consultative relationships with large Employers, Trustee Boards and influencing stakeholders.
• A track record of identifying and delivering consultancy solutions to enhance client organisations’ benefits structures and supports.
• Proven ability to engage with and influence a wide range of internal colleagues and stakeholders to successfully design and execute positive customer outcomes.
• Excellent communication and presentation skills with external market presence and a credible voice speaking to senior decision makers both internally and externally.
• Strong personal organisation skills with the ability to prioritise and delegate well, and with a focus on building efficient and robust ways of working & experience in collaborating effectively with peers and colleagues and providing mentorship and guidance to team members.

Key CompetenciesDrive for ResultsInnovation and ChangeLeadershipCommunication and InfluencingBuilding and Maintaining RelationshipsAbout usIrish Life is one of Ireland’s largest financial institutions with a presence across a range of financial services markets serving over 1.5 million people. For over 80 years, we’ve helped people in Ireland build better financial futures through innovative propositions and a dedication to customer care.Irish Life Corporate Business manages employee and group benefits for corporate customers and affinity groups. ILCB is the largest provider of employee benefit solutions in Ireland, including group pensions, protection annuity benefits to 800,000 customers in both the public and private sector.Corporate Business is full of people who share a deep commitment to our customers and to each other. We are proud of our culture of developing and supporting the growth and professional development of our people. The focus has resulted in a team of top talent with high standards, positioning us at the forefront of our industry.The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role.Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best.Irish Life Corporate Business supports Equal Opportunity.Irish Life Assurance plc is regulated by the Central Bank of Ireland.

Expected salary

Location

Dublin

Job date

Sat, 21 Sep 2024 06:34:24 GMT

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