Post a Job for Free

Loop SupportTechnical Customer Support Specialist (APAC)16hFull-Time/Asia Only/Oceania Only

  • Contract
  • Anywhere
  • Posted 5 hours ago

jobsnear.net

Time zones: JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4), LINT (UTC +14), TOT (UTC +13), CHAST (UTC +12:45), LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45), MART (UTC -9:30), NUT (UTC -11)

About Us:

At Loop, we specialize in connecting businesses with exceptional customer support specialists. We believe in smart, kind-hearted professionals who love to learn and grow. If you have a passion for helping others and a strong technical background, we want to hear from you!


Responsibilities:
  • Respond to customer inquiries and troubleshoot technical issues via phone, email, and chat.
  • Provide detailed information about products and services.
  • Diagnose and resolve technical issues promptly.
  • Keep track of customer interactions and solutions, and create helpful, engaging content based on what users need and their feedback.
  • Maintain a positive and professional attitude with all customer interactions.

Qualifications:
  • Based in the APAC region. (Required)
  • Excellent written and verbal communication skills in English. (Required)
  • Stable internet connection and a reliable computer setup. (Required)
  • Previous experience doing technical support. (Required)
  • Previous experience in a startup environment or software company. (Preferred)
  • Ability to work independently in a distraction-free home office.
  • A positive and professional attitude with a customer-first mindset.
  • Strong problem-solving skills and ability to think on your feet.

Salary:
Starting at $20/hour


How to Apply: If you’re ready to join a dynamic team and help deliver exceptional customer experiences for our clients, we’d love to hear from you! Please submit your application through our Typeform at https://form.typeform.com/to/jW8mvscj#jobid=TCSS&source=WWR

Apply for this position
To help us track our recruitment effort, please indicate in your cover/motivation letter where (jobsnear.net) you saw this job posting.

Related Jobs

Showing 1 - 4 of 6350 jobs
[email protected]
© jobsnear.net