Logistics/Customer Advisor

Job title:

Logistics/Customer Advisor

Company

Adore Recruitment

Job description

Logistics / Customer Advisor
Chelmsford / Wickford location – Car driver required due to location, Free on site parking !!
£24500 – £25350 Plus quarterly bonus !!
Monday to Friday office based full timeThis company owns eight different depots across the country and this vacancy is within there modern newly renovated offices between Wickford and Chelmsford.They are looking for someone with excellent telephone skills to be part of a team working together to deliver the ultimate hire experience . You will also grow and nurture relationships with existing clients.
You will update and assist customers after the initial sales process in a buzzy logistics department.
Your role will be to improve and develop customer service capabilities for the service and operations team. You will work within a team and have the support of a team supervisor and a Customer Service ManagerROLE & RESPONSIBILITIES:

• Respond to customer enquiries by phone, email, web queries
• Provide ETAs
• Work closely with the transport planners
• Resolve customer issues i
• Answer all incoming service calls (from customers not drivers)
• Respond to all customer emails
• Manage and resolve all queries on the service log

If you are looking for a new opportunity and have logistics or helpdesk or office based telephone based customer service experience please contact me to discuss this roleDue to the rural location it is essential that you are a car driverThis role offers free parking !!!If you are interesting in joining this fantastic team contact me now !!
claire.murrell@adore-recruitment.co.uk01268 971 950 07930 381354#customerservicejobs #accountexecutive #helpdesk #newbusiness #existingbusiness #chelmsfordjobs #essexjobs #bonus #career #telephoneanswering

Expected salary

£24500 – 25350 per year

Location

Wickford, Essex – Chelmsford, Essex

Job date

Wed, 08 Jan 2025 06:43:32 GMT

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