Logistics Coordinator

Job title:

Logistics Coordinator

Company

Alchemy Global Talent Solutions

Job description

We are working with a leading freight forwarder based in Hull who are hiring a Logistics Coordinator to join their growing team.This role will support all import and export tasks while maintaining client relationships, handling queries and resolving complaints.Responsibilities

  • Engage with customers, managing and responding to all inquiries.
  • Foster positive relationships to support new business growth.
  • Follow up on customer satisfaction according to established guidelines.
  • Promote our services during client interactions and seize opportunities to offer them when appropriate.
  • Represent the company as a mentor and role model, consistently setting a positive example.
  • Provide daily coordination of logistics activities, both operational and administrative, for DSCS customers.
  • Plan and monitor service delivery.
  • Communicate regularly with other departments to ensure smooth operations.
  • Maintain and update records of customer feedback.
  • Update financial records upon receipt of funds, ensuring accurate alignment between cash-in and spreadsheets.
  • Create and maintain spreadsheets, systems, and databases to accurately track information for import and export shipments.
  • Offer flexible support across various business functions as needed.

Skills Required

  • Confident user of MS Office such as Word, Excel and Outlook.
  • Ability to speak confidently on the phone and work well with others.
  • Prior experience working within Freight Forwarding would be desirable but not essential
  • Desire to learn and build a career within a busy environment

Expected salary

Location

Yorkshire & the Humber

Job date

Fri, 16 Aug 2024 22:55:02 GMT

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