Lead Tier 2 System Maintainer – TS/SCI with Poly in Alice Springs, Australia

Description

The National Security Sector at Leidos has an opening for a Lead Tier 2 System Maintainer supporting mission applications maintenance in Alice Springs, AUS. This is an exciting opportunity to apply your experience to support our customer’s mission.

Primary Responsibilities

• Lead a Tier 2 software maintenance team for a specific mission domain

• Ensure the availability of mission processors by driving proactive Tier 2 SW maintenance

• Ensure team performs incident and problem management to resolve or escalate issues

• Support configuration management and change management activities

• Support service transitions including migrations to cloud infrastructure

• Ensure team perform all request fulfillment activities flawlessly and with customer focus

• Coordinate with other maintenance, operations and engineering contract leaders as required

• Ensure team documents all work performed via ticketing system

• Ensure team creates, updates or enhances maintenance and operations documentation

• Ensure security of mission processors and IT infrastructure

• Manage call-in support as required

Basic Qualifications

• United States’ citizen with current TS/SCI with Poly

• Bachelor’s Degree with 12-15 years of applicable experience or 10-13 years with Masters degree

• Current DoD 8570 certification applicable to the position (typically Security+)

• 7+ years’ experience performing Tier 2 software maintenance on mission critical systems

• Proven leadership experience with constructive, collaborative approach

• Proven experience with one or more of the following technical disciplines:

• Current and legacy software development languages and tools (i.e. C, C++, Java, XMIDAS)

• Unix, Linux or Windows operating systems, including shell scripting

• Enterprise management tools

• Enterprise storage management and configuration

• Database management systems and tools (i.e. Oracle, MySQL)

• TCP/IP networking in an enterprise environment

• Information system security, including IAVA management and ICD 503 compliance

• Experience supporting configuration management, change management and service transition

• Excellent verbal and written communication skills

• Proven ability to work collaboratively and constructively with other leaders

• Must be willing to manage or perform call-in support as required

Preferred Qualifications

• Experience with legacy platforms (i.e. DEC VMS, Alpha)

• Mission operations experience

• Systems engineering and integration experience

• Mission-specific technical knowledge

• Software development

• ITIL Framework

Original Posting Date:

2024-08-23

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $122,200.00 – $220,900.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

REQNUMBER: R-00142276

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.