Lead Business Consultant in Sydney, Australia

Overview: As a Lead Business Consultant, you will play a crucial role in providing expert guidance, implementation, and support services to our clients. You will work closely with cross-functional teams to ensure successful deployment and utilization of our products or services. This role demands a combination of technical expertise, strong communication skills, and the ability to understand and address client needs effectively.

Key Responsibilities:

1. Client Engagement:

2. Collaborate with clients to understand their business objectives, challenges, and requirements.

3. Provide consultancy services to clients on best practices, system optimizations, and process improvements.

4. Build and maintain strong relationships with clients, becoming a trusted advisor.

5. Solution Implementation:

6. Lead or contribute to the implementation of our products or services according to client specifications.

7. Configure, customize, and integrate solutions to meet client requirements.

8. Conduct user training sessions and workshops to ensure smooth adoption of the implemented solutions.

9. Technical Expertise:

10. Possess deep knowledge of our products or services and stay updated on new features and advancements.

11. Troubleshoot technical issues and provide timely resolutions.

12. Collaborate with internal teams to address product gaps or technical challenges encountered during implementations.

13. Project Management:

14. Manage project timelines, resources, and deliverables to ensure successful project completion.

15. Communicate project status, risks, and issues to stakeholders in a clear and concise manner.

16. Proactively identify opportunities to enhance project efficiency and client satisfaction.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Business, or related field (or equivalent experience).

• Proven experience in consulting, project management, or related roles.

• Strong technical aptitude and proficiency in relevant technologies.

• Excellent communication, presentation, and interpersonal skills.

• Ability to manage multiple priorities and thrive in a fast-paced environment.

Relevant certifications (e.g., PMP, ITIL, AWS, Salesforce) are a plus.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world’s lifelong learning company. For us, learning isn’t just what we do. It’s who we are. To learn more: We are Pearson.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: PROJECT/PROGRAMME MANAGEMENT

Organization: Workforce Skills

Schedule: FULL_TIME

Workplace Type:

Req ID: 17904