Junior Sales Administration Assistant in Botany, Australia

Category: Kalmar

Facility: Sales

Location:

Botany, NSW, AU

Junior Sales Administration Assistant

Kalmar is moving goods in critical supply chains around the world, with the vision to be the forerunner in sustainable material handling equipment and services.

We’re making every move count

• To provide admin support to the Mobile Equipment Sales Team at an Oceania level.

• To support the National Sales Administrator with day to day duties – as directed.

• To ensure the Sales Process checklist is followed at all times (and audited/updated accordingly).

On offer:

• Competitive salary package commensurate with experience

• Flexible work hours and hybrid working options available

• Opportunity to work for a Global Company

• Learning & Development opportunities to progress your career

• Paid Parental Leave

• Employee Assistance Program

• Employee Referral Program

• Paid Community Service Leave

Main tasks and responsibilities

Sales Support

• Manage the sales approval process, ensure all approvals are complete for each sales proposal before it is submitted to the customer

• Weekly Sales Meeting Report – update all information on the report and publish amongst the team on a fortnightly basis

• Process Shipping Freight Invoices and ensure goods received

• Assist with all Salesforce CRM inputs and data management

• Manage the Sales Force Pipeline by providing reporting as required

• Salesforce order processing for all customers

• Delivery schedule – update all shipping information in concert with NSA

• Provide information to customers and Service Managers about the status of orders

• Ensure equipment handover from Sales to Service (for initial commissioning)

• Follow up all Acceptance Certificates as part of the delivery / hand over process

• Update equipment master in SAP

• Process all new equipment sales invoices

• Basware Invoices – raise PO and GR for shipping / invoices

• Provide full admin, filing of documents in Google Drive

• Co-ordinate any DocuSign documents for signature

• Handles and follows up customer sales enquiries

• Maintains liaison with outside organisations and factories and keeps them, and the sales team, up to date with developments in the sales process

• Advise management of service complaints and take initial action to handle the complaint

Administration

• Processes purchase orders, quotes, prices and arranges/monitors deliveries

• Provides full administration and filing to support the sales team

• Ensure shipping and logistics information is updated regularly

• Raise invoices for all equipment sales are raised in a timely manner

• Submit equipment factory orders

Product Knowledge

• Aims to continuously develop their product knowledge to increase their effectiveness

What you’ll need to succeed

Education

• Minimum year 12 graduate

• Certificate/Diploma in a business orientated field or administration

Experience

• Previous experience in a sales support or branch administrative role

• Previous experience in managing customer complaints

• Previous experience working in customer service

• Previous experience using CRM Sales System (Salesforce or similar)

Skills & Knowledge

• Customer relationship skills

• Administration skills

• Effective time management skills

• Strong communication skills (written and verbal)

• Excellent interpersonal skills (ability to deal with all stakeholders in the business)

Competencies

• Customer orientated and relationship building

• Team player

• Motivating and inspiring people

• Excellent work ethic

Additional

• General office support including assisting with reception, mail, kitchen support, visitor greeting etc

• Other duties as requested by your manager

You will be part of

We offer you an opportunity to put your skills and experience into work and make an impact on our global organisation and the cargo handling industry. You will work with great colleagues from various backgrounds, inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference – and have fun while doing it.

Interested to join?

If you are excited about this opportunity, please submit your application with salary request and CV.

Find out more about what it’s like to work for Kalmar from one of our Service Technicians – Natarsha

Kalmar (Nasdaq Helsinki: KALMAR) offers a wide range of industry shaping heavy material handling equipment and services to ports and terminals, distribution centres, manufacturing and heavy logistics. Headquartered in Helsinki, Finland, Kalmar operates globally in over 120 countries and employs approximately 5,200 people. In 2023, the company’s sales on a carve-out basis totalled approximately EUR 2.0 billion.

www.kalmarglobal.com