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Why GMF?
GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences and national requirements in local markets. Latin American country operations include Brazil, Chile, Colombia, Mexico, and Peru.
About the role
The IT Remote Center Support Intern will provide technical support, via phone, email, on-site and other means of communication to all GMF employees. Responsible for assisting with researching and documenting resolutions for all escalated tier I technical support issues from GMF Remote Center Users.
Assist in the installation, configuration and diagnoses of laptop / desktop hardware / software related issues for remote center users to determine proper solution / course of action.
Also will support the area with researching, implementation and documenting proven best practice standards which require communication between technical IT staff, business management and vendors while building positive relationships.
Locations: BOGOTÁ, COLOMBIA
What you need
What you will be doing
What we offer
At GM Financial we want you to be the most authentic version of yourself. We take care of your work-life balance by programming wellness and integration activities, where you will strengthen your relationships with peers and contribute towards the development and wellbeing of your community, while providing you with a competitive salary and benefits. Some of our global benefits include Extended Maternity & Paternity Leaves, Personal Days & Community Investment hours.
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Disclaimer
Colombia – GM Financial is an Equal Opportunity Employer and is committed to diversity and inclusion at every level of our organization. We do not discriminate against any applicant or employee based on race, color, age, gender, marital status, national origin, religion, sexual orientation, gender identity, disability, or any other that undermines human dignity and aims to nullify or impair people´s rights and freedoms.
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