IT and Facilities Manager

Job title:

IT and Facilities Manager

Company

Communicare Healthcare

Job description

Communicare Healthcare is seeking to recruit an IT and Facilities Manager.We are seeking a high energy individual that works well in a team environment with extensive IT and facilities management experience. This role will report directly to the General Manager as a key member of the management team. The role is based in the Communicare Healthcare Regional Office in Galway with periodic regional travel.About CommunicareOperating across Ireland, Communicare has been caring for clients in private homes, nursing homes, hospitals and in its own residential or respite care facilities 24/7, 365 for 20 years now. We help our clients to live their lives as fully as possible by delivering high-quality, tailor-made healthcare services, with compassion and competence, when and where they are needed most.We employ hundreds of staff across three divisions – Disability Care, Homecare and Paediatric Care – and manage our services from five offices nationwide.Communicare is proud to be a family-owned, family-run Irish business. Our unique position as a family managed, nurse led Irish Business, brings with it values that encompass trust, quality, integrity, and passion. We are looking for a candidate that mirrors this ethos and who can bring with them the necessary skills set and experience to develop and support activities across the organisation.Responsibilities: include but are not limited to the following:The IT and Facilities Manager is responsible for developing and implementing the IT goals of the company and supporting facility management across all service divisions nationally.As such, the IT and Facilities Manager will provide:

• Comprehensive facilities management across all divisional operations
• Support divisional managers to ensure facility compliance with HSE and HIQA requirements
• Manage and co-ordinate all 3rd party supplier relationships and monitor performance against agreed service levels
• Maintain up do date property management documentation i.e., ensure contracts in place and vehicle compliance documentation is managed correctly

IT

• Management of IT vendors and services
• Maintenance of the IT network through third-party vendors
• Implementing, communicating, and maintaining operational and IT policies and procedures

• Manage all aspects of IT, including office connectivity, phone system, CCTV, security and alarm systems
• Management of the outsourcing registers and policies
• Ensure up to date software and hardware inventories are maintained
• Review and update IT policies and procedures
• Management of service Business Continuity and Disaster Recovery plans, including testing of same
• Supervise and project manage IT maintenance, including change management and all IT projects
• Ensure appropriate system backup and restore procedures are in place and tested periodically
• Ensure security of data, network access and backup systems
• Identify problem areas and implement solutions
• Ensure that hardware and software issues are dealt with in a timely manner to minimise operational disruption and inconvenience to clients
• Provide support to the Management team on all issues relating to IT
• Be the point of contact for all staff when IT issues are being experienced
• Manage and implement IT training for employees and management
• Co-ordinate all network security activities including penetration tests
• Identify risks on the Network / Systems and work to manage same
• Liaise with management in the development and/or implementation of new technology or services
• Engage with External Audit and IT Advisors as required

Reporting;Reporting to the General Manager.Skills;

• Strong leader with strong IT and Facilities Management experience
• Multitasker
• Excellent verbal and written communication skills
• Proficient relationship management skills
• Ability to motivate staff
• Good IT knowledge
• The ability to work using your own initiative as well as working within a team
• Good people skills and customer service ethic
• Flexibility
• Problem solving skills
• Strong organisational skills
• Excellent punctuality
• The ability to multitask
• Leadership and supervisory skills
• Clean and full driving license

The successful candidate ideally should have at least 3 years-experience in an IT and Facilities management position.

Expected salary

Location

Galway

Job date

Fri, 05 Apr 2024 03:09:02 GMT

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