Innovation Designer (Intern) – Client Engineering in Sydney, Australia

Introduction

Are you a creative, critical thinker with a strong passion for business?

At IBM, our Enterprise Design Thinking methodology is a human-centered approach to understanding problems and design solutions to help people do their best work.

Innovation Designers contribute from the initial visioning stages through to delivery and working with IBM’s industry leading products, you’ll work closely with clients to ensure that every decision we make is rooted in a deep understanding of their goals and needs.

Designers are responsible for translating client needs into desirable experiences that connect business, technology, and user goals. We increase client satisfaction with meaningful outcomes and drive adoption by bringing real value to real people.

If you come from outside tech; think you look a bit different to us; have a non-degree education, and wonder if your application would be welcome, please know that it very much is. We would love to get to know you a bit better, so apply. This might be a perfect match.

Your role and responsibilities

As an Innovation Designer (Intern) within Client Engineering, you’ll be a key player in a supporting our multi-disciplinary team made up of Innovation Designers, Solution Architects, Platform Engineers, AI Engineers, and Business Strategists to deliver a unique client co-creation experience that uses IBM technology to accelerate and prove value for our clients.

Your primary responsibilities will include:

• User-Centric Design: Synthesise research, client insights, and requirements to create user experiences that establish enduring connections between individuals and products, services, and brands.

• UX and Customer Journey Design: Take charge of UX and customer/user journey design for prioritised use cases and Minimal Viable Solutions, often reimagining how work processes are carried out.

• Continuous Learning: Exhibit a growth mindset and an ongoing commitment to learning. Develop concept and process designs to guide clients in solving business challenges and delivering human-centered solutions.

Required technical and professional expertise

• Enterprise Design Thinking: Understand Enterprise Design Thinking and how to apply it to arrive at user-centric solutions for complex technical challenges.

• UX and Visual Design Expertise: A high level of proficiency in visual and UX design best practices. Excellent written communication and storytelling abilities.

• Excellent Communication Skills: Engaging, compelling and influential written and spoken communication.

Preferred technical and professional experience

• Agile and LEAN Methodologies: Proficiency in Agile and LEAN methodologies, including experience working in collaborative environments. Capable of understanding stakeholder requirements and ensuring that designs align with user needs.

Additional Requirements:

• Located in Sydney or Melbourne.

• In final year of study.

• Available 3-5 day working days per weeks for 6 months.

• Must be Australian or New Zealand Citizen/Permanent Resident.