ICT Senior Project Manager in Canberra, Australia

Application closing date: Monday, 02 September 2024 • 11:59pm, Canberra time

Estimated start date: Tuesday, 01 October 2024

Location of work: ACT

Working arrangements: Candidates must work from Services Australia’s Canberra office for 5 days per week. (This requirement may be reviewed in the future and some flexible working arrangements may be considered).

Length of contract: 12 Months

Contract extensions: 2 x 12 months

Security clearance: Must have Negative Vetting Level 1

Rates: $130 – $165 per hour (inc. super)

The ICT Senior Project Manager will oversee the purpose and status of the project and ensure all project goals and timeframes are met. Senior Project Managers support the agency by overseeing and ensuring the high quality and consistent delivery of projects. Working under the broad direction of senior staff, Senior Project Managers are responsible for overseeing the management of the design, planning, development, implementation and evaluation of project outputs.

They play a key role in managing key strategic stakeholders across all tiers of government to drive the implementation and integration of projects at the operational level. In performing a leadership role, Senior Project Managers identify and drive innovation, manage and lead change and have an active role in contributing to and implementing the agency’s strategic direction. This position may require supporting on call when there are critical production issues.

Key duties may include, but are not limited to:

• Lead and deliver projects that may have an agency wide impact develop, implement and evaluate project plans and schedules in accordance with the agency’s project management framework and consider project interdependencies.

• Collaborate with staff in immediate work area and with internal and external stakeholders oversee project design, governance arrangements and operational integration ensure project deliverables and milestones are met on time and within budget lead strategic planning for longer term project initiatives.

• Lead and manage staff and oversee the management of performance, attendance and health and wellbeing develop staff capability through coaching and succession planning provide high level strategic advice and feedback to stakeholders and the agency’s executive.

• Research, review and evaluate projects within a section or specialist area report on project objectives and outputs for presentation to the executive, and oversee ongoing project reporting oversee, review and advise on written material including business cases, plans, reports, executive and ministerial briefs and corporate documentation plan.

• Manage and monitor financial budgets and oversee the management of contracts, procurement, resources and expenditure identify, assess, manage, escalate, report and monitor project risks, issues and benefits, including developing treatment strategies analyse project performance and oversee quality management to ensure that project deliverables are fit for purpose and meet client needs drive innovation.

• Manage and lead change, and actively contribute to and implement the agency’s strategic direction engage, negotiate and manage key strategic stakeholder relationships to deliver projects and respond to changes in needs and expectations.

• Represent and negotiate on behalf of the agency to advance the agency’s interests at external, cross-agency, inter-jurisdictional and other forums exercise delegations appropriate to role in accordance with legislation and guidelines.

Essential Criteria

• Must have 3-5 years of experience in managing critical ICT Infrastructure projects with multiple stakeholders involved from Infrastructure and Business aspects.

• Must have experience in working with large organisation (preferability in government departments).

• An ability to work under pressure against short timescales.

• Proven track record in leading technical teams and managing cross-disciplinary technical programs, from project definition to product delivery/demonstration.

Desirable Criteria

• Ability to contribute to agency’s continuous improvement by improving systems, processes and tools related to project management and reporting.

• Excellent Stakeholder management and ability to collaborate and communicate effectively that contributes to a cross-functional team development pipeline.

• Experience tracking a complex ICT project and providing support to clear blocking issues.

• Familiarity with AGILE methodology and project tracking.

• Ability to produce talking points, project documentation and undertake research and issue resolution independently and as directed by the Program SRO and Delivery Lead.