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You will look after medical equipment that keeps hospitals operational and helps the treatment of patients. You’ll get world class manufacturer’s training, backed up with hands on experience, and become part of a great technical team.
As a hybrid DSL/RSL will be responsible for troubleshooting and resolution of service issues, serving internal and external customers via phone and remote networking tools and on site support.
This role will require a mixture of mechanical, electrical, electronic and IT skillset’s with a willingness to expand knowledge through a combination of official product training at one of our GE training centres, coupled with day-to-day on the job training with current experienced engineers.
Candidates with advanced IT knowledge and experience will be viewed favourably and may undertake a qualification in Electronics as part of their training.
You will provide immediate and high-quality service and technical support to customers experiencing a fault with their GE Healthcare (GEHC) product. A key part of this role is the ability to technically triage the issue and provide where possible a remote fix using a range of tools and leveraging the wider network. In cases where a remote resolution cannot be achieved, your role is to ensure that the Field Service Team is adequately equipped with a technical ‘game plan’ which assists them to achieve a First Time Fix when attending site.
As a remote position you will be required to have a suitable home office space available whilst being willing to travel to customer sites when required, particularly during your training.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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Relocation Assistance Provided: No
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