Health and Wellbeing Mentor – Restart

Job title:

Health and Wellbeing Mentor – Restart

Company

Serco

Job description

Health & Wellbeing MentorLocation: West Bromwich
Contract: Full-time | Permanent
Salary: £33,000 – £36,000 + BenefitsJoin Us in Making a Real DifferenceAre you passionate about empowering individuals to overcome challenges and achieve sustainable employment? Do you thrive in a supportive, fast-paced environment where you can make a tangible impact on people’s lives? If so, we have the perfect opportunity for you!We’re seeking Health & Wellbeing Mentors to join our team and support jobseekers participating in the Restart Scheme. You’ll help individuals with health and wellbeing barriers get back into work by providing tailored, one-to-one support, practical advice, and motivational coaching.What You’ll Do

• Manage a caseload of participants, carrying out tailored Needs Assessments and creating bespoke Action Plans.
• Provide targeted health and wellbeing support to help participants overcome barriers to employment.
• Deliver practical sessions, including CV writing, job searching, interview preparation, and confidence-building.
• Engage with local employers to identify suitable work opportunities for participants.
• Maintain accurate records and ensure compliance with contractual requirements.
• Work collaboratively with internal teams to provide participants with access to specialist wraparound support services.

What We’re Looking For

• Experience delivering Information, Advice, and Guidance (IAG) in a health/wellbeing or employability setting.
• A genuine passion for helping others and making a difference.
• Experience in performance-driven environments.
• Strong knowledge of local job markets and recruitment practices.
• Excellent interpersonal, time management, and organizational skills.
• Minimum Level 3 qualification in IAG, education, or willingness to work towards it.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

What we offer:

• Salary: Competitive salaries with annual reviews.

• Pension: Up to 6% contributory pension scheme.

• Holidays: 25 days’ annual leave plus bank holidays.

• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.

• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.

• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.

• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.

Travel may be required for this role, and all employees will undergo an enhanced DBS check as part of our safeguarding commitment.Ready to inspire and empower?
Apply now to become a Health & Wellbeing Mentor and help us drive positive change!About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Expected salary

£33000 – 36000 per year

Location

West Bromwich, West Midlands

Job date

Sat, 29 Mar 2025 00:54:59 GMT

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