Head of Support, EMEA
Notion Labs
About Us:We’re on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can’t build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.We’ve been working on this together since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more on this journey with us. Today, we’re growing fast and excited for new teammates to join us who are the best at what they do. We’re passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide.Notion is an in person company, and currently requires its employees to come to the office for two Anchor Days (Mondays & Thursdays) and requests that employees spend the majority of their week in the office (including a third day).About The Role:The Head of Support, EMEA will be responsible for building and leading a team of technical and general support agents in EMEA. This includes building and implementing regional strategies as the CX leadership representative in region. You will collaborate closely with the AMER and APAC heads of support to ensure a cohesive global operating cadence. This role will support the growth of CX within our EMEA region, including leading cross-functional projects to improve agent and customer experience. The successful candidate should have extensive experience leading with data, familiarity launching in new European markets, and experience managing a high-performing team of various levels.What You’ll Achieve:
Skills You’ll Need to Bring:
Nice to Haves:
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, colour, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.#LI-OnsiteBy clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s
Dublin
Sat, 24 Aug 2024 23:31:06 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.net) you saw this job posting.
Job title: Director Global Inventory Management Company Viatris Job description McDermott Laboratories LimitedAt VIATRIS, we…
Job title: Logistics Manager Company 3D Personnel Job description Logistics ManagerFreelance£23 - £24 per hourBased…
Job title: Retail Marketing Specialist Company Three Job description you to become the best version…
Job title: Marketing Campaign Manager Company Blackburn Rovers Football & Athletic Ltd Job description Job…
Job title: Marketing Manager, Cornerstone Company Penguin Books Job description , working three days a…
jobsnear.net Overview Our mission? To bring personalized coaching to every corner of the globe Imagine…
This website uses cookies.