Job title:
Head of Safety & Integrity EMEA, Trust & Safety
Company
Job description
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join Us:
Creation is the core of TikTok’s purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy – a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That’s how we drive impact – for ourselves, our company, and the communities we serve.
Join us.About the team:
Our Trust & Safety team’s commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.About the Role
As the Head of Safety & Integrity for EMEA your goal is to help drive impact within the Region and across T&S Globally. You will manage a multi-disciplinary team of analysts and program managers focused on supporting T&S’s highest priority initiatives. The ideal candidate will have proven experience in people management (management of managers), business management and cross functional collaboration, with a focus on building a strong organization, and streamlining cross-functional communication.You will act as a people manager, a consensus creator, and a strategic thought partner for the TikTok Trust & Safety team and the broader stakeholders in the region. You will use your exemplary strategic, organizational and interpersonal skills to prioritize and manage multiple programs in a manner that is both efficient and aligned with the organizational strategy. You will also help maintain clear communications across offices and functional teams including Policy, Product & Process, Risk & Response Operations, Data, Public Policy, Comms, and Legal. If you are passionate about high-level thinking, continuous improvement, program management, and on-the-ground execution, this is the role for you.
Please note, this role must be based in Dublin, Ireland.
Responsibilities
– Lead an experienced team – managers of managers including Program Management Officers, Project Managers and Analysts within the region.
– Assist and communicate with senior T&S leaders in decision-making, program management, and project implementation.
– Improve current T&S processes and coordinate organizational procedures for optimized efficiency and productivity in alignment with the global team.
– Anticipate and manage organisational resource needs.
– Anticipate leadership needs and provide high-level executive thought partnership and administrative support.
– Serve as the point of contact for cross-functional team members, handling issues and inquiries and developing action plans to address them.
– Help with the creation of company-wide presentations, T&S org updates, and other important metrics reports.
– Create and leverage a trusted network of key internal stakeholders to tackle strategic challenges.
– This role will involve frequent international travel.Qualifications:Minimum Qualifications
– Experienced leader in business transformation and transversal project coordination with at least ten years in people management within the global technology or internet industry.
– Clear level of knowledge and expertise across Online Regulation, specific to content and safety in Europe and globally, including the Digital Services Act (DSA) and the Online Safety Bill.
– Significant experience in management of complex program management, strategic planning, business process improvement, performance management, and/or change management.
– In-depth experience in direct team management as well as organizing and directing decision-making across multiple teams and departments.
– Exceptional interpersonal and influencing skills. Adept at handling sensitive information and situations with care and confidence. Proficient in leading from behind the scenes and communicating diplomatically with a variety of personality types.
– Highly entrepreneurial self-starter with the ability to react well under pressure and ambiguity. Proactively anticipates and responds to opportunities and problems before others notice them.
– Proven ability to rapidly identify problems, thoroughly analyze them, then develop and deliver pragmatic solutions.Preferred Qualifications
– Experience directly in Trust & Safety or a comparable technical field or complex global org.
– Skilled in preparing presentations, actionable data and strategic insights.Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee’s journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Expected salary
Location
Dublin
Job date
Sat, 20 Apr 2024 05:55:53 GMT
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