Head of Domestic Abuse Service

Job title:

Head of Domestic Abuse Service

Company

Advance

Job description

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!We are looking for a Head of Domestic Abuse ServicesSalary: £52,000 – £60,000Location: Hammersmith (with travel across London)Hours: 28 Hours per week (with the potential to increase to full time in the future)Contract: PermanentThis post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.Advance is committed to equality and diversity and strongly encourages applications from women with diverse
backgrounds, including those with disabilities, Black and minoritised women, and LBT communities.Job Summary
Advance’s Head of Domestic Abuse (DA) services leads the organisation’s DA services across London. Working alongside the Director of DA Services, the head of DA is responsible for developing and delivering high quality services in line with Advance’s strategic aims. Externally, she will build strong relationships with voluntary and statutory partners and funders, amplifying the needs of our service users and promoting systems change. Internally, she will ensure domestic abuse staff are supported and motivated, as well as acting as part of Advance’s senior management team, contributing to the organisation’s overall strategic goals.Key Responsibilities and Duties
Planning and Development
As part of the Senior Management Team, be responsible for ensuring the implementation of the annual strategic plan for Advance’s domestic abuse services.
Working closely with the Business Development team drive the development of services, contributing to bid development and tendering for services.
Be instrumental in raising the profile of Advance and in developing and sustaining partnerships, including leading the Angelou Partnership to deliver the programme’s objectives and impact.External Stakeholders and Systems Change
Represent Advance and work with government and statutory agencies, and other community organisations; develop, maintain and review protocols with partner agencies.
Be active in network and partnership meetings, raising awareness of our services and identifying gaps to influence new service development. Maintain and develop relations with appropriate authorities, agencies, organisations and individuals, in consultation with the Director of Services.Service Management and Leadership
Be a proactive and solution-focused member of Advance’s Senior Management Team. Contribute and participate in organisational planning, events, and fundraising activities.
Manage a complex workload working independently, within a team where appropriate and problem-solving proactively to find solutions to systems and issues.
Line manage senior staff, including annual appraisals, supervision, professional development, and performance management. Instil a sense of unity and purpose into the work of the service through effective leadership, regular team meetings and review of team performance.High quality services to women and children
Implement and monitor quality assurance systems for all services including contract compliance and overseeing accreditation for our services.
Working with the Learning and Development Manager oversee the development of a consistent approach to programme training relevant to team and individual development needs. Ensure Advance’s DA services are high quality and workloads are manageable. Ensure that risk is well managed across all services, including safeguarding of women and children. Ensure effective systems are in place which capture relevant information and demonstrate the impact of all services, ensuring they are compliant with funders’ requirements
Oversee the development of operational plans for existing and new work and managing effective change within services.Partnerships and funders’ management
Develop and maintain strong relationships with partners in the delivery of services, influential decision-makers and commissioners, upholding Advance’s reputation at all tend and communicate outcomes of regular strategic and operational meetings at London level in consultation with the Director of Services and Head of EA&P, as well as programme review meetings with funders and partners.
With support from the Evidence and Insights team, oversee reporting of service outcomes to commissioners and funders, ensuring any performance issues or challenges are identified and addressed.Financial management
Manage programme budgets to a high standard, including agreeing and implementing solutions and action plans where variances and issues are identified. Ensure that funder’s requirements are met for all services and that Advance comply with monitoring returns
and statistics are available promptly for monitoring returns to funders and the board.Closing Date: 16/03/2025 @23:59Interview Dates: 25th, 26th, 27th March 2025What we can offer you – Employee Benefits:A 35-hour working weekAn exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that’s nearly 40 days paid holiday per year!)Additional days off to celebrate International Women’s Day, and for religious observance and moving homePerkbox – an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and morePension schemeEnhanced maternity/adoption provisionAccess to our Employee Assistance ProgrammeEmployee eye-care schemeClinical supervision for front line staff and first line management rolesRefer a Friend Scheme – £250 for each referral who passes probationOrganisation wide away daysThorough induction and trainingCareer development pathwaysUnder the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.Diversity, Inclusion and Equal OpportunitiesWe are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.SafeguardingAdvance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Expected salary

£52000 – 60000 per year

Location

London

Job date

Sun, 16 Feb 2025 02:47:44 GMT

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