Grove and Boutique – Guest Service Attendant – InterContinental Hayman Island Resort in Hayman Island, Australia

About us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The InterContinental Hayman Island Resort will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on a diverse and family-friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School

Your day to day

Bring to life the islands boutique café and retail space as our resident Guest Service Attendant – The Grove and Boutique. The resort’s Hamptons-style retail hub and casual daytime eatery, Grove Boutique & Café is a mecca of luxury retail brands, souvenirs, holiday essentials and relaxed barista crafted Vittoria Coffee.

As the Guest Service Attendant – The Grove and Boutique, you’ll achieve success for the business by making sure that our Guests receive the highest level of product knowledge, service, and professionalism. You will ensure that the outlet is impeccably presented and that it showcases our appealing and exciting range of products. You’ll also promote a positive team culture while ensuring to deliver a guest experience that is unique and brings the brand to life.

What we need from you

We are looking for enthusiastic and professional team players who knows how to deliver great service and exceed guest expectations. The successful applicant will be highly organized, self-motivated, be a skilled barista who holds an RSA and possess a sound knowledge of the retail sector.

What we offer

• World class colleague facilities including excellent subsidised villa accommodation with a dedicated pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields.

• An exciting and ever-changing colleague activities calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.

• Extensive career development opportunities with dedicated onsite trainers and an abundance of professional growth opportunities including multi-hire programs, skills training and optional courses.

• IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerks platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers.

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual’s, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.