General Manager in GOLD COAST, Australia

Description:

Care Connects Us

At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences and trips into journeys. Join a team that is making travel more human, connected and sustainable. Here, everyone’s role matters and your individuality is celebrated.

About Andaz Gold Coast

Andaz means “personal style” in Hindi. But it means much more than that. It’s about who you are, fully. Your personal essence, your being. It’s about what makes you unique and having the freedom to pursue it. At Andaz hotels, we see our namesake as a calling to provide space for those looking to find and express their andaz.

Andaz hotels are “design reimagined” with fluid spaces and inspiring social spaces that break down barriers. Every Andaz is an extension of its surrounding neighbourhood with artfully crafted guest rooms boasting imaginative interiors, artwork and amenities that reflect local sensibilities.

Opening in late 2025, set across floors six to 21 of a striking 65-story tower, theAndazGold Coast will boast 202 luxurious guest rooms and suites, a state-of-the-art fitness centre, and three distinct food and beverage venues. The outdoor pool deck on level six is set to become a popular destination, featuring a cocktail bar, a beach club offering private cabanas, and al fresco dining options.

About the Role

An exciting opportunity exists for an experienced General Manager to open the first Andaz hotel in Australia on the Gold Coast. You will be responsible for overseeing the successful opening of the hotel and once open, you will be responsible for the smooth and efficient operation of the hotel on a day to day basis, working closely with your team and ensuring deliverables to all stakeholders.

Some of the responsibilities include:

• Drive customer preference for the brand and ensure that the guest experience is delivered in accordance with brand standards

• Proactively manage revenue and market share in conjunction with revenue specialists

• Ensure that hotel operating & payroll costs are managed in line with best practice to maximize financial results & efficiencies

• Actively lead, coach and mentor all members of the team to ensure they are equipped to do their job while also developing them for the future

• Demonstrate Hyatt’s purpose of caring for people to be their best at all times while coaching other managers in the hotel to embody the Hyatt values

Qualifications:

• Previous experience in a similar role, in an opening hotel would be advantageous.

• Proven ability to work within brand guidelines and set up brand presence in a new market

• Exceptional leadership skills

• Strong interpersonal skills used to build effective relationships with all stakeholders

• Ability to drive the business ensuring that key goals are achieved with regard to financials, guest and colleague metrics

• Strong experience in working with revenue specialists to drive performance in the market

• Knowledge of the local market

What’s in it for you:

Apply today and start your journey with a team that values Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. With Hyatt, you’ll enjoy career opportunities with a leading global hotel brand, complimentary & discounted accommodation worldwide, employee assistance program and generous paid time off & holiday policies.

To get a peek into this exciting Hyatt brand coming to Australia, go tohttps://www.hyatt.com/andaz (https://www.hyatt.com/andaz/our-story)

Please note: At this time, we are not able to consider candidates without a permanent visa with valid working rights for Australia

Primary Location: AU-QL-Gold Coast

Organization: Andaz Gold Coast

Job Level: Full-time

Job: Property Management

Req ID: GOL000262

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.