jobsnear.net
Field Service Technical Specialist – Remote
, ,
RCS-13744
Full-time
Job Title: Field Service Technical Specialist – Remote
About our company:
The Raymond Corporation is a division of the Toyota Industries Corporation. We empower you to do great work in a company with 100 years of success, innovation and growth. Our Associates are the foundation of our continued success. If you’re innovative and enjoy the thrill of making things happen – share our vision and grow with us.
About our team:
Join our expanding Field Service team! We’re seeking individuals who thrive on customer interaction and problem-solving. As part of our team, you’ll travel to customer sites and perform procedural audits on technicians servicing customers equipment. Collaborating with Sales & Support Centers (S&SCs) Service Management, Customer Management, and corporate leadership, you’ll play a pivotal role in maintaining global service consistency across various Raymond product models and disciplines. If you’re passionate about engaging with customers, like to travel, gather facts, and work collaboratively to overcome challenges, this role may be ideal for you! Travel is anticipated to be up to ~50%.
About the position:
We’re in search of a dynamic Technical Specialist to enhance our Field Service department. In this role, you’ll take charge of field audits, delving into customer applications and maintenance protocols for Raymond equipment. Your primary duty will be to ensure technicians adhere to standardized technical protocols, encompassing safety procedures, scheduled maintenance, breakdowns, repairs, and customer interactions.
You’ll collaborate closely with service teams throughout our distribution network, playing a pivotal role in maintaining global service consistency. Moreover, you’ll provide support to technicians, offering guidance, coaching, and mentorship to nurture their professional growth.
Following each audit, you’ll furnish comprehensive technical reports to senior leadership and executive management, providing insights and recommendations for continuous improvement. Your contributions will be instrumental in advancing our lean management philosophy, driving enhancements in processes, behaviors, and organizational practices. If you’re enthusiastic about ensuring exceptional service delivery and cultivating operational excellence, we welcome you to join our team!
You will:
About remote work:
Fully remote candidates will be considered based on experience and skill set. Fully remote candidates may be required to travel to Greene, NY for onboarding and/or periodically throughout the year based on business need. To be considered for a fully remote position you MUST reside in one of the following states: Alabama, Arizona, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington or Wisconsin.
About you:
It would be great if you had:
About the total compensation package:
Salary – $75,400 – $96,500 per year. Compensation depends on the selected candidate’s education and experience.
Benefits – We recognize the value of a comprehensive benefits program for our employees and work tirelessly to make sure our package meets the needs of our employees and their families. Eligible employees can elect and participate in a variety of benefits including:
1st
Remote
An associate’s degree in related field OR a certificate in a job related program is required. Eight or more years of related experience is required.
Apply
To help us track our recruitment effort, please indicate in your cover/motivation letter where (jobsnear.net) you saw this job posting.
Job title: Head of Marketing (B2B International) Company Mint Marketing Talent Job description In this…
Job title: BIM Manager, International BIM Consultancy, AEC Industry Company HAUS Careers Job description An…
Job title: Apprentice Logistics Coordinator Company Smiths Detection Job description and grow with the business.…
Job title: HR & Payroll Partner Company PlaceMe Recruitment Job description Overview:Reporting to the HR…
jobsnear.net Backend Engineer (RoR), Govern:Authentication Remote GitLab is an open core software company that develops…
jobsnear.net Job Description Summary Due to a promotion, we have an opportunity for an experienced…
This website uses cookies.