Executive Director, Integrated Account Management (IAM) Strategic Insights

Job title:

Executive Director, Integrated Account Management (IAM) Strategic Insights

Company

MSD

Job description

Job DescriptionThe Executive Director of Strategic Insights is responsible for leading the development of strategies to address external trends and support product access, affordability and profitability within the evolving US healthcare environment across our company’s portfolio.The Executive Director reports directly to the Vice President, Integrated Account Management (IAM) and is directly responsible for guiding several teams, including the Corporate Account team, Market Access & Engagement team, Director of Portfolio Engagement, and Director of Account Management Strategy. In addition, this role leads Associate Directors responsible for Segment specific Strategy development.Strategic Insights operates as a center of excellence and as such, is a critical partner to the US marketing teams, access and payer marketing as they develop and evolve their US Market Access product strategies. The team works closely with leaders and account teams within IAM, key stakeholders in Global Market Access, Federal and State Policy as well as US Strategy & Commercial Model Innovation.Responsibilities include, but are not limited to, the following:Customer Segment Strategy: Responsible for the development of above-brand customer strategies & engagement including IDN, GPOs, Specialty Pharmacy, PBMs, Health Plans, Employers, as well as new segments evolving in response to market dynamics. Guides team in the monitoring of trends and landscape assessments to inform IAM and Payer Marketing/OCAR on segment trends, customer point of view, and related implications in planning and strategy.Corporate Accounts: Support account team’s direct customer engagement with key employer stakeholders (e.g., large, self-insured employers, employer coalitions, and employer benefit consultants) to support our company’s business objectives through the use of approved resources in collaborations aligned to key strategic areas: specialty medicines, oncology, and prevention through vaccination. Identify opportunities for cross-collaborations with internal and external stakeholders to inform our company’s understanding of employer needs and perceptions on pharma business model and associated policy implications. Actively involved in guiding messaging and engagement related to Pricing, Access and Affordability approved messaging in order to advance supportive policy and business positions and counter threats to our business model.Market Access & Affordability: Responsible for guiding the team that is developing our company’s digital channel for payer content and engagement in close collaboration with the market access/payer marketing teams, including the development and implementation of our company’s Formulary Resource Portal, one of the US Market’s transformation initiativesPortfolio Engagement: Responsible for advising and navigating complex customers and stakeholders to facilitate effective partnerships with our company to meet needs of marketing teams and ensure smooth interactions and collaborations. Actively support the streamlining of processes for assessing marketing offerings and cataloging of decisions.Enterprise Account Management Capabilities: Deliver a transformative approach to achieve the our company’s Account Management Vision of collaborating with key account customers to improve health outcomes, explore mutual opportunities, and increase profitable sales. Deliverables include developing strategic enablers and establishing Account Management training and infrastructure across the enterprise to support execution of a customer-centric approach for all US Account Management roles including Integrated Account Management, Oncology, and Vaccines.Building Teams & Talent: Responsible for setting high standards, building and managing a high performing team and for creating a positive, inclusive workforce environment. Sets a high compliance standard and ensures team is accountable for acting in compliance with our company’s policy and standards. Allocates proper resources for meeting goals and objectives. Provides career development and motivation for their organization.Communications: Maintains productive communications with IAM leadership, Marketing, Strategy & Commercial Innovation Alliances, Policy, OR, Global Market Access & Pricing, Legal, Compliance & Ethics, Human Resources as needed to ensure understanding of needs, proper prioritization and delivery of customer-oriented projects that support business objectives. Regularly exchanges ideas and information to develop effective plans and strategies to meet business needs.Education:Bachelor’s degree requiredMBA degree preferredRequired Experience and Skills:Minimum of 10 years of experience in one or more of the following areas: Marketing, Managed Markets, Sales, Market Access or related functionMinimum of 3 years People Management experienceUnderstanding of the drivers, strategy and business models of key US customers (payer, channel, provider), especially the financial considerations, reimbursement dollar flow and/or data environment relating to medicinesStrong leadership, strategic business acumen, problem-solving, teamwork, analytical, written/verbal communication, and presentation skillsExpertise with collaboration, influencing without authority and working successfully with cross-functional teamsPreferred Experience and Skills:Well-versed in underlying trends in healthcare reimbursement, payment, and coverage in the US, including knowledge of rules and regulations, contract management and execution, contract performance evaluationExperience in account management and contractingAbility to effectively navigate within HQ environment**Applicants local to PA and can travel regularly to Upper Gwynedd are strongly preferred**NOTICE FOR INTERNAL APPLICANTSIn accordance with all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.Current Employees applyCurrent Contingent Workers applyUS and Puerto Rico Residents Only:Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please if you need an accommodation during the application or hiring process.We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.U.S. Hybrid Work ModelEffective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.Expected US salary range: $243,500.00 – $383,300.00Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed .Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.Employee Status: RegularRelocation:VISA Sponsorship:Travel Requirements:Flexible Work Arrangements: HybridShift:Valid Driving License:Hazardous Material(s):Job Posting End Date: 09/20/2024*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Expected salary

Location

Gwynedd, PA – Wales

Job date

Sun, 08 Sep 2024 00:02:00 GMT

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