Events Producer, Event Productions (IT Services) in Sydney, Australia

Description

The Event Producer role will provide customer-centric event production services and overall event support at the highest level possible for our Client, through a mastery of systems and service. Successful team members will have strong organizational skills, ability to work across multiple teams and cultures, demonstrate impeccable customer service, and be energetically driven to meet the needs of our customers and team.

This role is based our Sydney office and will focus on our Sydney and Melbourne Studios customers.

Key job responsibilities

Responsibilities include:

• Prompt, thorough, professional communication with all team members, Client, and business partners.

• Proactively engage with Team and Client to pursue process improvements.

• Search out opportunities to help others improve skillsets and knowledge base.

• Direct the crew on events, calling camera shots, audio and lighting cues.

Pre-event:

• Assisting customers with planning meetings and walk-throughs.

• Event script preparation and distribution.

• Provide estimates of AV vendor labor costs to be incurred.

• Technical resource scheduling for equipment and labor.

• Coordinating thorough testing of equipment use cases ahead of events.

• Navigate and support media playback and presentation methods.

• Clearly communicate with all team members and stakeholders.

Event execution:

• Coordination of technical services for assigned events, including audio-visual equipment, and relevant facility operations.

• Coordination of contractor partners.

• Optimizing audio, video, lighting and staging for the best quality attainable.

• Direction of the technical team (calling the show as needed).

• Dynamically flex to customer needs and adapt to complications.

Post-event:

• Oversee proper strike of event venue(s).

• Gather event data and customer feedback and report it through proper channels.

Basic Qualifications

• 3+ years of program or project management experience

• 3+ years of working cross functionally with tech and non-tech teams experience

• 3+ years of defining and implementing process improvement initiatives using data and metrics experience

• Bachelor’s degree

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience

• 3+ years of driving process improvements experience

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Experience building processes, project management, and schedules

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.