Event Coordinator/Customer Service/Administrative Specialist in Sydney, Australia

About our Team

RX builds businesses with data and digital products for magical experiences at global events. The company fosters an inclusive work environment that promotes growth, thriving, and social impact. RX is a branch of RELX, a worldwide supplier of information-based analytics for businesses.

About the Role

An exciting opportunity has arisen to join us as an Event Coordinator / Event Production Executive at RX (Reed Exhibitions) within our passionate Event Production and Operations team, reporting into our Senior Event Producer. This is a Permanent full-time role to be based from our head office in Chatswood, Sydney with combination to work from home to suit your work-life balance!

This role encounters high volume of customer care, it is fast paced with many deadlines and multiple tasks happening at the same time. Someone who thrives under pressure but also have the capability to work calmly and professionally would be successful in this role and in this industry. We are also open for someone who does not have Events background but has strong customer service, administrative and organizational skills!

Responsibilities

• Managing event schedules, critical paths, and run sheets

• Creating and managing overall exhibitor manuals

• Providing customer service and communication with exhibitors, visitors, speakers, and internal functional teams

• Organizing associated functions including feature areas, briefings, social events, seminars, and meetings.

• Providing onsite and pre-show support in various roles

• Regularly update and keep the Master Spreadsheet up to date

• Assist in other administrative tasks as required

• Event guide and other show collateral production

Requirements

• Possess substantial administration and customer support expertise, along with a solid understanding of business principles.

• Event background is nice to have. Other related experiences/industries include Customer Service, administration/receptionist and Hospitality.

• Have a can-do attitude with a flexible and adaptive approach to any situation

• Maintain high attention to detail and work efficiently within tight deadlines while staying organized.

• Possess well-developed oral and written communication skills

• Customer Service experience is must, ability to deal with challenging or demanding customers

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for youWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Discounted Health plan rate and Optical Assistance

• Life assurance and income protection

• Option to buy additional Annual Leave days

• Employee Assistance Program

• Flexible working arrangements

• Benefits for you and your family

• Access to learning and development resources

About the BusinessRX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com.

Management Level

06 – Business Support IC

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.