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The Director Solutions Marketing & Content Strategy is a critical component to repositioning brand from a services vendor to a tech-enabled solutions partner. You will drive the go-to-market (GTM) strategy for our new operating model and AI-driven CX solutions portfolio in the US Market. This role will ensure effective solutions positioning, sales enablement, and revenue acceleration through strategic messaging and differentiated campaigns. The ideal candidate will have experience in establishing new processes, frameworks, and GTM motions from the ground up in a startup-like environment. Ultimately you will be shaping market positioning for Foundever’s comprehensive portfolio, including Conversational AI, Intelligent Automation, Advanced Analytics, CCaaS, Unified Agent Desktop, and CX Transformation solutions.
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
The base pay range for this position in the United States is $150,000 – $170,000 per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience.
Offers of employment are conditional and require that you complete and pass a criminal background check that reviews all criminal activity in every area of residence for the last seven years.
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
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