Director, People Partnerships and Employee Relations (USA REMOTE)

Company Description

When you join Turnitin, you’ll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let’s make change together.

Job Description

Turnitin is seeking to hire a Director, People Partnerships and Employee Relations, to join our Global People Team. The People Team enables Turnitin to unleash the full potential of ‘One Team’ and culture which, in turn, enables it to deliver its business strategy and purpose. 

The People Team is split into four verticals: 

• Global People Partners
• Centers of Excellence (COEs)
• People Services / HR Shared Services
• People Strategy & Operations (PS&O)

This role will report to the Sr Dir, Americas People Partnerships and serve as People leadership to part of our Go To Market Team. The incumbent will primarily partner with designated Senior Leadership Team members as their direct business partner, but will interact with several senior leaders across the company to provide strategy and thought leadership related to Employee Relations, Engagement, Inclusion and Acquisition activities. The incumbent will also have extensive knowledge and experience of US employment law, employee relations cases, strong business acumen, the ability to handle ambiguity and problem solve with a solutions based, growth mindset focus.

Primarily, they will:

• Develop open and enduring stakeholder relationships with Turnitin Leaders to assist the development and delivery of the People Strategy and link it operationally to business needs, providing personal coaching and guidance/development for Leaders and their team.
• Provide management information and summaries of the employee engagement and relations landscape – monthly and quarterly. Conducts reviews and course-corrects, as is needed.
• Execute on annual and bi-annual plans/OKRs using COE support with the team to ensure continuous improvements are realized in relation to key metrics like Turnover, Retention, Diversity, etc.
• Advise Turnitin Leaders on effective organizational design and development to achieve overall Turnitin operational outcomes.
• Work closely with Stakeholders, the Talent Acquisition Team to forecast talent needs and to ensure that a pipeline of exceptional talent is flowing into the organization which meets forecasted needs.
• Be able to research best practices from the outside in to mature and sustain key people practices within Turnitin.
• Support and backup the entire Americas people team as and when needed.
• Be familiar with and highly capable at driving and sustaining change while ensuring processes are documented and automated as applicable while engaging COE and other key partners.
• Be able to translate information into data to support decision making.
• Focus on process improvement to increase the efficiency and effectiveness of the region and overall People Team.
• Champion the Company Values and ‘All In’ Cultural Norms, – proactively seeking out occasions and opportunities to highlight Values oriented behaviors and actions and socializing these.
• In close partnership with Turnitin Leaders/Communications and wider People Team members, support the operational strategy for employee engagement and relations for client group(s).
• Drive positive outcomes toward the Company’s DEI and Social Impact programs, working with stakeholders to ensure all relevant targets and goals are achieved.
• Be a proactive and personally accountable communicator ensuring transparent and open flow of information up, down and sideways.
• Work closely with Stakeholders, the Talent Development & Culture Team to harness the L&D opportunities and solutions needed to drive continued improvement and motivation.

Qualifications

Essential:

• 10+ years HR strategic leadership experience in a multicultural environment managing multiple States or countries within the region, as well as remote workers, and a mix of experiences in HR COEs and generalist functions.
• Ability to think strategically but act tactically. Be able and willing to action and own tactical people processes day to day in addition to strong strategic capability to drive the big picture to ground level outputs.
• Strong problem solving capabilities with the ability to approach issues with a solutions based mindset.
• Able to work independently and highly accountable to own results.
• Sound operational knowledge of relevant HR/employment law and health and safety regulations plus all relevant regulatory requirements in the region and an ability to apply them to relevant activities on a daily basis.
• Employee Relations experience across multiple geos or States within the region.
• Technological savvy and experience working with HRIS, ATS and Employee Engagement platforms as well as Google suite and Apple products.
• Data literate with experience driving data decision making or a willingness to learn.
• Exceptional C-suite communications /presentations skills.
• Strong capability in the area of negotiations, project management, process improvement, conflict management and change management.
• Undergraduate degree in Human Resources Management or relevant experience.
• SHRM / CIPD or equivalent membership.

Not required but preferred experience: 

• Previous experience of working with Google Suite, BambooHR
• Language skills
• Psychometrics qualification
• Masters in HRM / Ph.D. Industrial Organizational Psychology
• Enneagram/MBTI/Insights Practitioner

Additional Information

The expected annual base salary range for this position is: $120k/year to $180K. This position is bonus eligible / commission-based. As a Remote-First company, actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.

Total Rewards @ Turnitin

Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily – solely as regular pay plus bonus or commission. This what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of making a difference in the lives of educators, administrators, learners and researchers around the world, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. In our Remote-First approach to collaborating, you are also able to work the way that best fits your style and situation – whether that be remote, in one of our offices/rented spaces or hybrid.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

• Customer Centric – We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.
• Passion for Learning – We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
• Integrity – We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership – We have a bias toward action and empower teammates to make decisions.
• One Team – We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
• Global Mindset – We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

• Flexible/hybrid working
• Remote First Culture
• Health Care Coverage*
• Tuition Reimbursement*
• Competitive Paid Time Off
• 4 Self-Care Days per year
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness Reimbursement/Home Office Equipment*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*
• varies by country

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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