Director of Global People Operations

Our SaaS platform enables multi-location brands and businesses to boost their online presence. From big to small, from Adidas to ZenPark, our client base contains some of your favourite brands as well, we bet.

The Past: Uberall was founded in 2013 by David Federhen and Florian Hübner, two longtime friends with a vision to improve customer experience across the online and offline worlds. They created a platform that connected companies with local customers in the digital-first moment.

The Present: We’re on a mission to empower businesses to thrive locally, and believe every business deserves success, regardless of size or location. Simply put, our location marketing platform exists to help our customers get found online and connect with customers through search, discovery, engagement, and conversion.

The Future: We’re a growing company with a bright future, and our journey to become the global leader in location marketing is well underway. We have a passionate and diverse team, a comprehensive, intuitive platform, and a clear vision for the future. We’re looking for talented and passionate people (like you ) to join us on our journey.

We are approaching 400 Uberallers, with 50+ different nationalities, who live and breathe our three core values:

 GROW TOGETHER

⛰ DEMONSTRATE PASSION & PERFORMANCE

✊ BE BOLD & DRIVE CHANGE

So, what are you waiting for? If you’re passionate, driven, and ready to be bold, we want you on our team! Apply now and let’s grow together.

Our Global People & Culture team is looking for a Director of Global People Operations.  In this role you are a key player in our Uberall People & Culture team, turning our People First strategy into reality daily. You make a direct impact on evolving our amazing company culture. You lead a small, global, and professional team that is passionate about Uberallers. As a leader of Uberall’s global People Operations team your work is crucial in ensuring that our 400+ Uberallers across 30 countries can be productive day by day – you and your team provide relevant people services, support, and tools in a compelling and compliant way.

Not only that – the foundations you set also help Uberall grow for the future. In addition, you will be responsible for managing compensation and benefits programs, ensuring they are compliant and aligned with industry standards.  You will be leading this function in a largely remote workforce and a distributed workforce, managing EOR aspects as well. In this role you will be part of the Global People & Culture leadership team you’ll report directly to the Chief People Officer.

Responsibilities:

• • Define, implement, and continuously evolve the full range of Uberall’s employment-related policies & processes in a people-centric way, ensuring we offer a compelling and compliant people experience for Uberallers and are an employer of choice for our candidates.
  • Lead and continuously develop a high-performing team of PeopleOps experts around the globe in a fast-paced environment
  • Drive excellence by taking care of the details in all things employment: Your team is responsible for the employee lifecycle from onboarding to offboarding, including preparing necessary documents by local labour law requirements
  • Plan and execute our ‘rhythm of the business ’ of people processes regarding performance, compensation, development, and engagement.
  • Ensure that Uberall maintains accurate and accessible employee data and records and has a powerful toolset (HRIS etc.) that Uberallers love using.
  • Make the connection between the HRIS and the people analytics and insights function. Ensure we run efficient payroll and benefits processes by collaborating effectively with our partners
  • Handle all employment relations matters professionally, swiftly, and in strong collaboration with our legal partners.
  • Experience of fostering collaborative and constructive relations with work councils. Collaborate effectively with other key stakeholders (Finance, IT, Legal, etc.) to keep shaping powerful moments along the employee journey.

Your Profile:

• • Integrity – You deeply value professionalism and compliance and know how to apply these principles constructively with business stakeholders
  • HR generalist – You know the nuts and bolts of HRM, are likely certified and have spent about 8+ years leading a people operations team in a global growth environment, ideally in a scaleup or global organisation
  • Applied labour law – You have in-depth knowledge and experience of applied Spanish & German labour law and are versed in working with employment matters across global geographies, in particular, North America and EMEA (e.g. US, UK, Germany, France, Netherlands, Portugal, Spain)
  • Experience of operating with Works Councils
  • Compensation & benefits – You have the ability to understand the importance of such a strategy and execute it from global to local
  • Implements people first culture – You understand how to turn policies and processes into a compelling experience for Uberallers
  • Emotional intelligence – You are able to relate to people from a range of backgrounds and are a whizz at conflict resolution
  • Diversity & Inclusion – You love working across cultures and timezones in a hybrid work environment
  • Proactive – you foresee issues before they arise and continuously work to ensure conflicts or disengagement does not happen
  • Maintain accountability – You possess strong ownership and drive, you make things happen and push to finish what you started
  • You are results- not task-focused – You know how to prioritise, you drive momentum both individually and in a team environment
  • Continuous improvement & innovation – You care about quality implementation and delivery, and constantly look for ways to improve and evolve what we do
  • Performance – You set targets, provide constructive and frequent feedback and are great at managing expectations up, down and across the organisation
  • Present & available – You are service-minded and enjoy being in the front line working directly with Uberallers
  • Stakeholder management – You educate and coach leaders and stakeholders in alignment with organisational goals
  • Stellar communication skills – You maintain clarity, transparency and simplicity in how you communicate at all levels of the organisation

 A mission with meaning and purpose At Uberall, we foster genuine connections between local businesses and people. Our diverse team allows us to win together with our partners, co-workers, and customers. Speaking of our customers, they’re some of the most recognizable businesses in the world.

 A truly human culture We’re famous for our culture. Uberallers live by our values of mutual respect and boldness. We’re open, collaborative risk-takers with a whole lot of passion and grit.

‍♀️ Flexibility to fit your lifestyle Want to come to an office for collaboration? We’ve got space for you in Berlin, Amsterdam, Barcelona, Detroit, and London. We also offer co-working access in Montreal, Paris, LA and San Diego. Prefer to work remotely? Fine by us! Bonus points if we meet your pets in a video call. If working from another country is legally possible for you and within a reasonable time zone, we happily support work-ations.

  A piece of the pie Our pay & perks are competitive, and you better believe we review them on the regular to make sure they stay that way. We grow together, so of course all Uberallers are part of our long-term incentive program through VSOP/ESOP.

♺ Emotional and intellectual connection Events and alignment sessions – YES and YES. With the team, cross-functions, regional, you name it – we love bringing people together. Uberallers share a LOT of hobbies. Whatever you’re into – reading books, baking, heavy metal, fostering kittens . . . you’ll find kindred spirits on our team.

 Health and Wellness We prioritize your wellness with generous holiday time, paid parental and circumstantial leave, and individualized health and wellness opportunities depending on your location.

⭐️ All-access pass Get immersed in Uberall from day one. Your onboarding is packed with a deep dive into our values, insights into all our departments, and a chance to ask the CEO anything. We come together monthly for our town hall and product showroom so you’re always in the know.

 Everyday growth We support you on your non-stop learning journey. We offer development dialogues, live workshops on topics like resilience and feedback, and a Leadership Academy to make sure our leaders have all the tools to bring out the very best in teams. We also invest in your growth with a learning grant program reinforcing our commitment to fostering a culture of continuous learning.

 Top-of-the-line tech MacBook Pro, magic mouse, 2nd screen . . . Need anything else? Let the People & Culture team know.

Remember our “Grow Together” value from the beginning of the ad?

✊

Everything starts with getting in touch. The best way to express your interest is by applying online. We will be carefully reading your profile and can’t wait to hear from you.

In the meantime, let our “life@uberall” social accounts give you some real-life impressions.

 Diversity, Equity, Inclusion & Belonging:

At Uberall, we believe inclusion unlocks the potential of diversity. It’s right there in our number one core value – Grow Together. Sure, we’re approaching 400 unique people with over 50 nationalities working in 30 different countries, but we’re all Uberallers. That means we’re collaborative, open-minded, and assume positive intent in everything we do. We don’t judge, and we don’t exclude.

Our flexible ways of working are designed to make sure each and every Uberaller belongs and thrives, no matter their background, abilities, or lifestyle. We don’t just think inclusion makes us stronger, we KNOW it.