Director of Customer Success & Services, EMEA
GitLab
GitLab is an open core software company that develops the most comprehensive , used by more than 100,000 organizations. Our is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our on our product and staying aligned with our . Learn more about .Director of Customer Success & ServicesPosition OverviewThe Director of Customer Success & Services is a strategic leader who drives customer outcomes while developing and delivering innovative service solutions. This role combines technical acumen with a customer-centric approach to shape the overall post-sales customer experience and service delivery strategy.Core ResponsibilitiesStrategic Leadership & Vision
Service Development & Delivery
Team Leadership
Cross-functional Partnership
Growth & Revenue Impact
RequirementsExperience & Skills
Technical & Business Acumen
Additional Requirements
Performance Indicators
Hiring Process * Interview with Recruiting Team Member
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.Privacy Policy: Please review our Your privacy is important to us.GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .
United Kingdom
Wed, 11 Dec 2024 04:13:15 GMT
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