Director, Human Insights

Location(s):

United Kingdom

City/Cities:

London

Travel Required:

00% – 25%

Relocation Provided:

No

Job Posting End Date:

May 2, 2024

Shift:

Job Description Summary:

Job Title: Director, Marketing – Human Insights – Europe Flexible Location 

Location: Europe Flexible Location 

As a business, The Coca-Cola Company is constantly evolving – we develop new products, acquire great brands and pioneer new ways of doing things. We sell four of the world’s top five non-alcoholic sparkling drinks and 3,600+ products in over 200 countries, including water, juices, energy drinks, and even tea and coffee. Working here is more than working for the global beverage leader, it’s an opportunity to be a part of something that can positively impact the world. We’re accelerating our momentum to become a Total Beverage Company by putting people at the heart of our business and everything we do – innovating to give people the drinks and package sizes they want, building our eCommerce capabilities, working towards our vision of a World Without Waste, and more. 

What You’ll Do for Us: 

• Shape and implement the Human Insights (HI) learning plan agenda, comprising future consumption and shopping tensions and trends, application of behavioral science, consumer segment, cohort and culture understanding. 
• Effectively embed strategic insights to the total trademark, which will shape brand plans, LRP (long range plan) and enable key stakeholders to make strategic decisions. 
• Drive winning culture with inspired, engaged, focused and empowered the bigger HI team. 
• Be the voice of the consumer to each of our stakeholders focusing on Business questions, leveraging the value of the human narrative vs just focusing on numbers and pure marketing research. 
• Applies disciplines of Growth Behavioral Science, Segmentation, Differentiation, Habits, Drinking moments… 
• Leverage the collective intelligence of the full Insights Network, including Global HI and Marketing Performance, Platform Services and Strategy and Insights. 
• Orchestrate multiple stakeholders, delivering the highest priority and enterprise-wide insight solutions, in a holistic fashion. 
• Bring fresh thinking and ways of working from external sources of insights. 

Qualifications & Requirements: 

• Bachelor’s degree required 
• 10+years of experience in Consumer Insights, Market Research, Analysis, Shopping insights, preference for additional Marketing, Innovation, experience. 
• Proven Knowledge of qualitative and quantitative research tools. Key on innovative and agile ways to answer questions, focusing on how insights will be activated. Working knowledge on strategic modelling to feed into market clustering, target-setting and scenario planning 
• Ability to translate technical / market research information into compelling business implications and call to action/ recommendation to the business and effectively embed with key stakeholders 
• Ability to influence key stakeholders to make consumer-led decisions 
• Strong can-do attitude, with a leaning towards action more than debate 
• Has healthy and intuitive balance between leadership and collaboration 
• Comfortable in high pressure and uncertain environments 

What We Can Do for You: 

• Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world and we’re always expanding 
• Expansive & Diverse Customers: We focus on diversified and large range of customers each day 
• Critical experiences: We work as a global network with a wide range of cross-functional partners to step-change the way we refresh the world and make an impact every day 
• Growth Culture: learning organization with a bias for action, fully empowering curious individuals to leverage our global network and a wealth of human insights to deliver amazing results. 

Skills:

Human Insights

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

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