Director, Communications in New York City, New York

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Communications

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$111,600.00 – $184,200.00

Target Openings

1

What Is the Opportunity?

The Communications team supports priorities and initiatives across the company. We use a variety of content formats and communication channels to deliver relevant company news and information in a creative, concise and effective manner to various stakeholders. The focus for this role is on communications that support and advance business objectives for the leaders of Legal Services, Sustainability and Citizen Travelers (the company’s nonpartisan civic engagement initiative). As a Communications Director, you will work closely with the business, function and/or initiative leaders to develop communications strategies and deliver complex communications plans. This includes drafting written materials, managing projects and related logistics, delivering final materials to stakeholders and overseeing execution. This position may manage communications professionals.

What Will You Do?

• Draft, review and proofread written materials for accuracy, consistency for assigned communications projects with minimal supervision.

• Oversee communications projects from team members and provide feedback.

• Partner with various stakeholders to establish objectives and coordinate content development to meet defined business objectives.

• Counsel leadership on communications approach and employee engagement and develop thoughtful and creative solutions using a variety of communications media for maximum effectiveness.

• Lead the delivery of communications across audiences, partnering with content and channel owners to ensure a comprehensive and integrated approach.

• Guide others in the use of templates, best practices and brand guidelines in the development of communications materials.

• Measure and analyze the effectiveness of internal communications through quantitative and qualitative methods and recommend changes to implement.

• Act as a subject matter expert and guide, mentor other team members on the development of communications strategies and communications.

• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Seven years of experience in communications or a related field.

• Two years of direct or indirect experience managing people with the ability to coach others to deliver projects.

• Proven writer with strong editing skills and attention to detail.

• Ability to edit and proofread quickly and accurately.

• Deep understanding of contemporary communications concepts and appropriate methods and techniques for communicating with multiple audiences and the knowledge of when to apply them.

• Thorough understanding of business strategies.

• Ability to build productive working relationships across functional areas and communicate and influence across all levels of the organization.

• Advanced project management skills, with ability to manage multiple projects simultaneously, within tight timeframes.

• Ability to think strategically to align communication efforts with broader organizational goals and objectives.

What is a Must Have?

• Bachelor’s degree in English, journalism, communications, writing or relevant combination of education with a minimum of six years’ work experience within a marketing/communications role or related.

What Is in It for You?

• Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ([email protected]) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .