Digital Technology Specialist

In the Small, Medium, Corporate (SMC) and Digital Sales businesses, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the SMC and Digital Sales organization is on pace to be Microsoft’s next $100 billion-dollar business – this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for Data & AI solutions, we invite you to learn more about the SMC Sales organization and the value we deliver to our customers, partners, and one another, every day.

This position will be hired within a professional cohort of Early in Profession talent. You will be trained to do technical sales jobs of the most innovative and future looking technologies to contribute to Microsoft, empowering our customers to achieve more. The specific product focus will be determined during training in the Early in Profession progmam.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

You will be trained in the most innovative and advanced solutions for the future. Depending on your skill and appetite, it will be around Azure, Copilot, and other Modern Work technologies.

Responsibilities

Scale Customer Engagements

• Engages with and reaches out to customers with coaching from others.
• Develops understanding of current customer context and anticipates next steps. Uses product expertise to build credibility with customers.
• Drives technical wins or portions of technical wins with support from peers. Improves customer interactions through feedback and observation.
• Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers on assigned technology set.

Leverage Partner Ecosystem

• Engages in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process.
• Builds awareness of partner technical capacity through observation.

Build Strategy

• Reviews customer interactions and raises competitive information to account teams to contribute to development and landing of compete strategies.
• Contributes to product strategy by soliciting and communicating customer feedback.
• Tailors Microsoft standard messaging to audience using knowledge of specific Microsoft products.

Solution Design and Proof

• Contributes to demonstrations (e.g., proof of concept [POC] sessions) of solutions based on specific Microsoft products through initial engagements and coaching from senior colleagues. Leverages partner/customer teams as needed to prove product capabilities and integration into customer environment.
• Presents reference architectures to partners or customers for key parts of their technology sets.
• Builds own awareness of digital transformation sales methodologies.

Education

• Consumes and leverages readiness materials to expand domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues.
• Promotes readiness to internal teams.
• Participates as a member in the Microsoft tech community, attends community calls, sessions, hackathons, etc., and acts as a resource for their technology area.

Other

• Embody our culture and values

Qualifications

Required/Minimum Qualifications

• 1+ year(s) technical pre-sales or technical consulting experience
• OR Bachelor’s Degree in Computer Science, Information Technology, or related field
• OR equivalent experience.

Additional or Preferred Qualifications

• 2+ years technical pre-sales or technical consulting, or technology delivery, or related experienc
• OR equivalent experience.
• 1+ year(s) experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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