Digital Cloud Solution Architect – SMB in Sydney, Australia

*Why Microsoft *

Small, Medium & Corporate (SMC) and Digital Sales is the common global scale engine across Microsoft Customer and Partner solutions group, helping customers digitally transform their business to drive superior outcomes leveraging our partner ecosystem. You will collaborate with your colleagues in region and digitally to achieve our objectives while embracing our culture of diversity, wellbeing, sustainability, and learning. If you love customers and digital solutions, join us and see the value we create for customers, partners, and each other.

Do you love working with customers to achieve their business outcomes? Would you love to build expertise around the leading, next generation cloud services? As a Cloud Solution Architect (CSA), you will become part of the next generation of sales leaders at Microsoft. With the aid of best-in-class sales processes, techniques and technologies, you will be empowered to shape customer relationships for a strategic set of Microsoft’s customers. These customers are adopting industry-leading products and services for their businesses. You will serve as the central point of contact for the customer across engagements helping to drive Microsoft’s existing cloud consumption through developing and managing customer relationships. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities

*The purpose of this role *

Responsibilities:

• Portfolio Management: Manage a dedicated portfolio of customers while enabling growth and preventing churn.  

• Strategic Planning: Work collaboratively with your portfolio of customers to align their business goals and technical requirements with Azure’s capabilities and services, enabling their business and IT decision makers to make informed decisions and drive successful outcomes.  

• Technical Advisory: Become your customer’s Trusted Advisor within Microsoft. Whether it’sdetermining the suitability of a service, outlining the technical requirements of a solution implementation, discussing best practices, or optimising their Azure infrastructure, your goal is to provide advice and direction on any technical questions they may have.  

• Connected Customer Experience: Engage, collaborate, and orchestrate across Microsoft (Engineering, Partner, Support, etc.) to support a “One Microsoft” approach to customer engagement, enablement, and implementation.  

• Tech Intensity: Maintain a high degree of technical competency in one of the following areas: Cloud Strategies, Infrastructure and Networking, Cyber Security, Data, AI/ML, Development and Application Modernisation, Migration and Implementation, DevOps; with the capability of engaging in deeply technical discussions, architecture reviews and recommendations, development and SLM best practices, and next-generation technology investment (HPC, QC, IoT, Data, AI/ML, Security, Infrastructure, etc.).  

Qualifications

*What skills do you need to have? *

There will be many opportunities for you to learn and grow into this role and Microsoft. 

Required/Minimum Qualifications:

• 5+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales

• OR Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales.

• Azure Solutions Architect Certified (AZ-305) or transferable skill or equivalent certificates allowing AZ-305 attainment within 6 months of hire.

   

Additional or Preferred Qualifications:

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technical architect, consulting, design and implementation, and/or sales. 

Team Culture and Support  

Microsoft believes that by investing in our people and creating an inclusive environment, our team will do their best work. See our complete list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180. Microsoft Benefits jobsnear.net WORK180 Endorsed Employer (https://work180.com/en-au/for-women/employer/microsoft/benefits)

Our mission is deeply inclusive. Inside Microsoft jobsnear.net Global Diversity and Inclusion at Microsoft (https://www.microsoft.com/en-us/diversity/inside-microsoft/default.aspx)

What next?

Even if you feel you may not meet 100% of the criteria, please apply. You may exceed your own expectations, or we may have another opportunity that suits your potential.  While we’re not able to reach out directly to every applicant, we will always do our best to help you feel heard and supported throughout the experience.  

In the meantime, please see our FAQs, (https://careers.microsoft.com/us/en/faq) Interview Tips and Accessibility Support (https://careers.microsoft.com/us/en/accommodationrequest) for more information on our recruitment process.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .