Digital Azure Technical Leader in Sydney, Australia

In SMC, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) organization is on pace to be Microsoft’s next $100 billion-dollar business – this is where you come in. As part of the ANZ Area and Digital Sales teams around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning.

The Azure Technical Specialists Manager is a senior leader within our SMC – Corporate sales organization. The Azure Technical Specialists Manager leads, develops, and manages a team of high performing Technology Specialists to drive technical solutioning with customers leveraging Azure to meet their customers’ cloud migration, application and developer productivity, and Data & AI needs. You and your team will drive technical decisions that help customers achieve business value with the Microsoft Platform, and thereby secure long-term sustainable growth for Microsoft. As a Technical Specialist Manager, you will be a key leader to helping customers embrace and succeed through digital transformation. Microsoft Technical Specialist Managers build, develop and lead teams of Technical Specialists to identify and win over the technical decision maker in the Business and IT department of our Enterprise Customer. This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise. This role is flexible in that you can work up to 50% from home.

Responsibilities

• Lead a team of Technical Specialists to help our Customers Transform and SMC achieve our growth and revenue objectives.

• Build and grow high performing teams through talent management, diversity and inclusion, coaching, and career development leveraging your ability to attract, retain, and develop the most technical resources in the field. You Inspire and foster a culture of customer-centricity and consumption, adoption and use through collaboration with peers and extended teams and deliver success through empowerment and accountability by modeling, coaching, and caring.

• Coach team in modern sales and communications tools & techniques to effectively reach, sell to and manage Microsoft customers using state-of-the-art sales, data, and marketing systems and platforms to deliver a connected customer engagement experience and drive customer satisfaction.

• Hold team accountable to meet operational standards and rigor to maintain reporting accuracy for key center metrics. Encourage adoption of program processes, procedures, and tools to provide accurate on-time reporting that maximizes attainment of strategic goals and delivers competitive business insights, trends, and analysis.

• Share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities, invest in seller and managers development and skilling to drive change based on insights.

• Coach your team to collaborate and leverage internal and external stakeholders to develop customer and partner relationships that build, expand and effectively progress opportunities and pipeline through the sales cycle within assigned territory. Facilitate and lead internal communication with the account team and senior-level leadership to get support for your team and eliminate barriers to success.

• Effectively lead your team through change, keeping them motivated and focused as customer needs and market conditions evolve in a digitally enabled environment.

Qualifications

Required Qualifications:

• 9+ years of technology-related sales or account management experience

• OR Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or related field AND 7+ years of technology-related sales or account management experience

• OR equivalent experience

Preferred Qualifications:

• 11+ years of technology-related sales or account management experience

• OR Bachelor’s Degree in Information Technology, or related field AND 10+ years of technology-related sales or account management experience

• OR Master’s Degree in Business Administration, Information Technology, or related field AND 8+ years of technology-related sales or account management experience

• 6+ years of solution or services sales experience

• 3+ year(s) of people management experience

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .