Deputy Corporate Services Manager (British High Commission, Kingston)

Job title:

Deputy Corporate Services Manager (British High Commission, Kingston)

Company

HM Government

Job description

Main purpose of job:The British High Commission is seeking to recruit a professional individual with Strong Customer Service, Administrative, Human Resource, Budget & Finance skills for the position of Deputy Head of Corporate Services. The main purpose of the role is to support the operational delivery of Corporate Services and to manage employee relations for all staff in Kingston and also be the main point of contact for corporate services support to the smaller post in Nassau. You will work closely with the Senior Head of Corporate Services and the Deputy High Commissioner. The ideal candidate will be an energetic team player with sound knowledge of Jamaican Local labour law as well as some knowledge or experience of Financial/Budgetary matters.Roles and responsibilities:HR & People Management

• Independently resolve and manage complex employee relations issues (including pay and non-pay benefits, onboarding, staff wellbeing, inclusion, dispute resolution, etc) while proactively engaging with our Honorary Legal Adviser and stakeholders.
• Discreetly handle sensitive employee issues that could include performance and/or conduct issues, bullying, harassment, discrimination and the full process for terminations including: obtaining final approvals, employee notifications and exit procedures.
• Develop and implement corrective action plans and conduct investigations where needed to ensure local law compliance.
• Facilitate educational appropriate HR training all staff within post including staff in Nassau.
• Assist with the management of the policy for compliance to Terms & Conditions of Service.
• Maintain knowledge of legal and regulatory requirements and assist in maintenance of all local policies and conditions of employment.
• Administrative duties, including filling, data entry into the workforce planning system, and maintaining records for compliance purposes.

Financial management:

• Provide support to the Senior Corporate Services Manager in budgeting, forecasting and managing expenditure of the BHC Kingston’s locally devolved budget.
• Lead, remotely, on budget, forecasting and managing BHC Nassau’s expenditure, providing budget support and advice to the High Commissioner in Nassau.
• All other duties as assigned.

Resources managed:Line Manage 3 Corporate Services OfficersEssential qualifications, skills and experienceEssential on arrival:

• A minimum of a Bachelor’s Degree and 3 to 5 years relatable experience, with a minimum of 3 years experience in employee relations, finance and budgeting
• Certification in Human Resources
• Demonstrated ability to maintain confidential information and to act appropriately in delicate employee situations
• Proven ability to exercise good judgement with little or no supervision
• Experience working in a fast-paced environment while delivering excellent customer service
• Proficiency in MS Office (minimum of MS word and MS Excel)
• Excellent communication skills; both written and oral, including the ability to communicate at all levels
• Proven ability to prioritise, effectively manage and execute multiple tasks
• The successful candidate must have a high degree of personal resilience and empathy
• A valid passport
• Must have the legal status to live and work in Jamaica

Language requirements:Language: EnglishLevel of language required: an excellent command of English language is requiredRequired behavioursChanging and Improving, Making Effective Decisions, Managing a Quality Service, Working TogetherApplication deadline7 October 2024GradeExecutive Officer (EO)Type of PositionFull-time, PermanentWorking hours per week39RegionAmericas, Caribbean & Overseas TerritoriesCountry/TerritoryJamaicaLocation (City)KingstonType of PostBritish Deputy High CommissionNumber of vacancies1Salary344,397 JMD per monthType of SalarymonthlyStart Date18 November 2023Other benefits and conditions of employmentThe British Embassy Network offers a strong benefits package. This package includes generous vacation and leave time, flexible working patterns, and enriching learning and development opportunities.The FCDO operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require.Employees who are not liable to pay local income tax on their Mission salary, eg some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount.Additional informationApplicants must have the independent right to reside and work in Jamaica.Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6-12 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.The period of probation for this role is six months, though the British High Commission reserves the right to extend this period in order to fairly assess performance.The salary for this position is $4,304,962.50 JMD per annum.Annual leave entitlement is 20 days rising to 24 days after five years of service. The BHC Kingston also observes a combination of up to 14 UK and local public holiday days.Learning and development opportunities:Include but are not limited to: access to the full range of FCDO learning and development opportunities.Full induction and coaching will be arranged for the successful applicant.Working patterns:Working hours are:Core office hours are 8am to 4.30pm Monday to Thursday and 8.00am to 1.00pm on Fridays.Flexible working is not automatically applicable due to the importance of the jobholder being accessible to staff, not all of whom regularly access our IT systems. Until probation is successfully completed, the officer will be required to report to the office 5 days per week unless specifically agreed. However, reasonable requests of up to two days a week working from home will be considered following the probation period. In any case, the jobholder should be prepared to work in office as operationally required.Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

Expected salary

Location

Kingston upon Thames

Job date

Tue, 24 Sep 2024 22:59:19 GMT

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